Ashley Horna Email & Phone Number

• Manage the software development life cycle for a distributed product team consisting of 22 people, including product owner, business analyst, UX designers, developers, quality assurance analysts, product specialists.
• Advocate for agile methodology with an emphasis on application stability and performance.
• Develop service level agreements and incident response plans to maintain a high level of customer service.
• Facilitate communication with product stakeholders and external teams on project progress, required cross-team coordination, and potential blockers.
• Coordinate with Product Owner on project roadmap to define upcoming milestones and projected release dates.
• Collaborate with Platform team on CI/CD implementation, production releases, environment / database needs, and security reviews.

New York, New York

• Oversee all aspects of production and manufacturing for up to 15 1st printing 4-color textbooks per year, generating millions of dollars in yearly revenue for an industry-leading publishing house.
• Manage production process, quality assurance, and compliance to accessibility standards for digital ancillary packages including course management systems, ebooks, videos, and animations.
• Collaborate with print and media editorial, manuscript editorial, design, and business departments to determine project specifications and budgets.
• Save thousands of dollars annually by negotiating costs on all projects and establishing efficient production processes.
• Assist the implementation of new tools and databases improving vendor communication, inventory maintenance, and internal tracking.

New York, NY

• Developed and maintained print and digital schedules from manuscript development to warehouse delivery or product live date.
• Bid services and interfaced with domestic and international freelancers, artists, cartographers, compositors, paper merchants, and manufacturers.
• Trained and supervised Production Associate handling several hundred reprints per season, including Norton Anthology, Norton Critical Edition, 4-color and 1-color titles.

• Directed production and manufacturing for several hundred reprints in addition to 10+ projects within custom publishing program.
• Organized cover design update for up to 15 Norton Critical Edition titles in reprint.
• Partnered with media editorial and IT staff to usher content and corrections for over 20 online digital products per season.
• Improved maintenance of paper inventory and related costs by consolidating series books to one printer.

• Coordinated manufacturing of access cards, CD/DVDs and 1-color series books.
• Submitted print/bind orders to vendors, checked proofs, and processed corrections as necessary.
• Supported departments and vendors by efficiently troubleshooting issues.
• Managed over 1,300 alternate media requests per year for accessibility needs.

• Edited images for publication using Adobe Photoshop.
• Researched and selected stock photography for articles.
• Organized proofs for color reference on press.

• Evaluated and fact-checked manuscripts submitted for publication consideration.
• Prepared cover copy and back ad reviews for over twenty Spring 2008 paperback releases.