Ashley Hurlbert Email and Phone Number
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Experienced emergency manager with expertise in strategic planning, crisis management, and business continuity. Skilled in developing and implementing disaster preparedness plans, fostering stakeholder relationships, and delivering training. Strong administrative background, proficient in risk assessment and hazard mitigation. Passionate about ensuring public safety and building resilient communities. Seeking impactful opportunities in emergency management.
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Emergency Management SpecialistCity Of Plano Dec 2023 - PresentPlano, Texas, United States -
Deputy Emergency Management CoordinatorPolk County Jan 2023 - Nov 2023Livingston, Texas, United States
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Unpaid Intern - Office Of Emergency ManagementCity Of Plano Jun 2022 - Nov 2022Plano, Texas, United StatesGenerated checklists for local medical institutions, compiling Texas Administrative Code and Centers for Medicare & Medicaid Services requirements for emergency planning and management. Conducted residential survey to prepare informative presentation for stakeholders. Consulted on the writing and editing of the Hazard Mitigation Action Plan.● Incorporated most current layouts, organization photos/images, and company’s information by reformatting more than 500 slides of federal training. ● Delivered assistance to organize Community Emergency Response Team (CERT) “D-Day” event by preparing materials and volunteers for final assessment needs.
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Customer Support TechnicianAsr Solutions Mar 2021 - Mar 2022Abingdon, Maryland, United StatesOffered top-tier customer services to clients by answering phone calls, emails, and ticketing system for optimum client engagement. Prepared and presented informational and instructional documentation/reports for staff and customers. Identified and resolved complex issues to provide smooth and continuous services. ● Boosted professional skills related to company-accepted terminology and technology by providing exceptional training and onboarding to new hires. ● Applied CRM software to manage inbound service and feature requests for over 50 clients. -
Administrative Associate VTexas A&M University Oct 2018 - Feb 2021Bryan/College Station, Texas AreaImplemented strict FERPA guidelines by completing student requests for transcripts and other documents, while evaluating student records. Managed and monitored student records via multiple programs, covering Banner, ImageNow, and Argos. Provided training and coaching to new staff related to high standards of work ethics. ● Ensured students’ requests completion within three business days of receipt by reviewing and processing upwards of 1000+ transcript and records requests on daily basis. ● Supervised student workers' teams for performance enhancement in regular assigned tasks and activities. -
Senior Service ConsultantWayfair Jun 2017 - Sep 2018Bryan/College Station, Texas AreaBuilt and maintained professional relationships with clients by identifying and resolving issues/concerns. Supported clients with post-order concerns, including returns, replacements, refunds, delivery status, and any other problems for continuous process improvement. Provided high-level customer services and strengthened customer relationships by rendering training to new employees for optimum performance enhancement. ● Managed ~20 customer service inquiries within an hour via phone, email, and live chat. ● Surpassed targeted goals, attained customer satisfaction, and enhanced efficiency metrics/measures. -
Hostess/Server/TrainerOlive Garden Jun 2016 - Jul 2017College Station, Texas, United States- Provide leadership and training for new company employees including weekly check-ups and follows. - Coordinate with management, employees, and guests to ensure an organized and balanced service. - Maintain inventory counts for the bar area, assisting in ordering new supplies when needed. -
Team LeadTarget May 2015 - Dec 2016Bryan, Texas, United States- Direct sales with a focus on helping clients find the best match for their personal needs. - Completed daily inventory management, including reordering, stocking, and organizing. - Provided leadership to a team of ten, including training new employees to meet a high standard of expectations. - Through a reevaluation of traffic through the store, a reset of merchandise led to a +67% increase in a particular sales department. -
WaitressProspector'S Grill And Saloon Feb 2015 - May 2015College Station, Texas, United States- Anticipated guest needs and acted accordingly to ensure a pleasurable experience. - Used basic money handling skills to make change.- Acted as a leader and trainer for new employees to the company.
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WaitressBj'S Restaurants, Inc. Jun 2013 - Feb 2015College Station, Texas, United States- Coordinated with guests and servers to ensure a smooth and successful shift. - Communicated with guests to provide a pleasant dining experience. - Provided training to incoming hosts, servers, and to-go specialists to accumulate the most successful team possible. -
Sales AssociateForever 21 Jun 2013 - Dec 2013College Station, Texas, United States -
Sales AssociateHill Country Gardens Nov 2012 - Jun 2013New Braunfels, Texas
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Program AideCity Of San Marcos Summer Fun Jun 2010 - Aug 2012San Marcos, Texas
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CounselorGirl Scouts Of Southwest Texas Jun 2008 - Aug 2009Utopia, Texas
Ashley Hurlbert Skills
Ashley Hurlbert Education Details
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Crisis/Emergency/Disaster Management -
Liberal Arts And Sciences/Liberal Studies -
Samuel Clemens High SchoolGeneral Studies
Frequently Asked Questions about Ashley Hurlbert
What company does Ashley Hurlbert work for?
Ashley Hurlbert works for City Of Plano
What is Ashley Hurlbert's role at the current company?
Ashley Hurlbert's current role is Emergency Management Specialist.
What is Ashley Hurlbert's email address?
Ashley Hurlbert's email address is as****@****ons.com
What is Ashley Hurlbert's direct phone number?
Ashley Hurlbert's direct phone number is +121038*****
What schools did Ashley Hurlbert attend?
Ashley Hurlbert attended University Of North Texas, Blinn College, Samuel Clemens High School.
What skills is Ashley Hurlbert known for?
Ashley Hurlbert has skills like Customer Service, Microsoft Office, Microsoft Word.
Who are Ashley Hurlbert's colleagues?
Ashley Hurlbert's colleagues are Teri Arce, Jerry Minton, Robinson Letitia, Lashonda Dalcour, Donna Dawes, Jillian Flores, Pamela Hodges.
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