Snap-On Diagnostics, North West UK (February 2016 – Present) Senior Field Electrical / Mechanical Service EngineerLead diagnostics, maintenance, and repair of wheel aligners, wheel balancers, tyre changers, lifts, brake testers, collision repair equipment, and emissions analyser’s across 600+ automotive workshopsSpecialize in pneumatics, mechanical, single & three phase electrical systems spanning lifts, balancers, brake testersAchieved 20% faster response times for priority issues via root cause analysis and preventative maintenance programsGenerated 2 million in additional revenue through upsell of upgrades, parts, and service contractsCore Differentiators:Deep expertise troubleshooting vehicle lift electrical, pneumatic, and hydraulic systemsHighly adaptable issue resolution methods using IoT sensors, software scans, schematics, and hands-on electrical testingSharp critical thinking and problem-solving skills to minimize customer downtimeStrong technical acumen coupled with client-centric approach

Auto ElectricianMaintained fleet of 100+ mining vehicles - trucks, dozers, excavators, graders across two sitesCat, Hitachi, Komatsu, Terex equipmentSpecialized in Caterpillar electrical plus diesel and hydraulic systemsEnsured 24/7 operational availability through preventative maintenance and urgent repairsGuided operators on proper machine operation to prevent premature breakdownsTrained apprentices on mining vehicle electrical fundamentals, safety protocolsManaged parts replenishment, established optimal on-hand inventoryCompliance with ISO safety, permit protocols enabled incident-free recordCore DifferentiatorsThrive in extreme mining environments and remote Australian localesCreative problem-solver, overcame part supply delays through localized fabricationPassion for knowledge sharing - provided detailed mentoring to accelerate apprentice developmentExcellent rapport with operators and supervisors even in high tension situations

Field Service EngineerServiced, maintained, and fixed JCB machinery across client sites in North West UK and YorkshireBack loaders, excavators, telehandlers, dump trucks, compaction equipmentExecuted full life cycle repairs - diagnosis, quoting, parts procurement, build, testing, deploymentLeveraged ServiceMaster diagnostic software and fault code analysis to rapidly troubleshoot issuesEngine, hydraulic, electrical, drivetrain, pneumatic systemsDrove customer satisfaction through regular on-site interactions and transparent communicationsWarranty coverage, damage assessments, maintenance needsResponded to after-hours national callout roster to resolve pressing emergenciesMaximized uptime for business-critical assets across transportation and construction industryStrict adherence to health and safety policies during on-location repair callsCompliance with PPE, safe work permits, environmental standardsCore Differentiators Sharp critical thinking ability, leveraging software scans, schematics, and past issue patternsExcellent rapport with operators and site managers to build relationshipsPassion for continuous knowledge development - pursued cross-training on various JCB modelsTelehandlers, backhoe loaders, excavators, compaction rollersCommitted to maximizing asset uptime through timely, high quality repair execution

Auto Electrical Maintenance SupervisorManaged team of 14 technicians conducting preventive maintenance and urgent repairs for 100+ vehicles and heavy machinery across rugged jungle terrainCat dozers, excavators, skidders, wheel loaders, haul trucks plus support equipmentCreated and delivered comprehensive electrical training programs to upskill local techniciansImproved competencies by 60%; enabled progression to specialized rolesDrove adoption of streamlined documentation processes which improved compliance by over 80%Coordinated complex change management efforts during a major systems implementationMitigated productivity loss through structured communications and bridging supportProcured and maintained $500K+ in spare parts inventory to maximize uptimeCore DifferentiatorsThrive in challenging environments; led team through political instability and infrastructure deficitsBridge cultural barriers through inclusive leadership, two-way mentoringCreative problem solver, overcame supply chain crises through localized fabricationPassion for developing talent and sharing knowledge

Duties involve installing covert ambulance equipment to cars, fitting night heaters to trucks, installing trackers, alarms and reversing camera kits. Also, preventive maintenance and servicing heavy duty equipment for several waste, forestry and quarry companies. My job entailed a wide range of installation and fault-finding work. A major aspect of my work is to be able to understand and work with wiring diagrams, diagnostic equipment and software.

I worked on new and used motor homes working for the sales and after sales departments. My duties involved fitting cat 1 alarms, trackers, entertainment equipment such as satellite television and satellite navigation systems, solar panels, inverters and extra leisure batteries. The job also entailed working with single phase 230 volts fitting extra plug sockets and fridges and diagnosing appliance faults. Preventive maintenance, servicing and repairs were also a big factor in my job.

• Completed 4-year vocational college training program and onsite apprenticeship rotating through bus maintenance roles.• Learned electrical fault diagnostics, wiring schematics, preventive maintenance, diesel engines, and HGV vehicle repair.