Conducts biopsychosocial assessment to determine client needs and develops plan to achieve clients goals based on their strengths. Develops and facilitates programming based on clients needs.Facilitates a monthly therapeutic women’s art journaling group to empower individuals to connect with themselves and others utilizing elements of Acceptance and Commitment Therapy.

Oversaw all aspects of organizational initiative, including hiring staff, managing the budget, advertising the program to potential participants, setting the scope of the program and deadlines, and delegates tasks to team members.Conducted biopsychosocial assessments with families that expressed interest in an experiential and therapeutic adventure program, Wilderness4Life, and determined eligibility based on individual/family needs.Evaluated and identified relevant mental health resources for individuals and families. Developed curriculum for youth and families using Acceptance and Commitment Therapy/Gottman Therapy modalities and facilitated workshop agenda with intentionally planned activities such as mindfulness techniques, outdoor recreation such as river rafting, kayaking, rock climbing, hiking, backpacking, and paddle boarding, and expressive arts.Supervised and mentored a team of 15 staff members to ensure quality of care during programming. Collaborated closely with program partners, City Council Members, state legislators, and local School Districts. Responsible for the development of risk management policies and procedures; created a communication system, prepared accident response protocol, maintained relationships with local authorities, and managed an emergency response team. Attended and led a variety of educational presentations during networking events and relevant conferences to spread awareness of wilderness therapy and PBJF’s community-based program, Wilderness4Life.

Screen, interview, and assess warriors and family support members' who express interest in Project Odyssey (PO) and decide whether the warrior is, or the couple are, a good fit for and will benefit from participation in either a face to face model or virtual delivery.Evaluate and identify relevant mental health-focused resources for warriors or couples who are not currently ready for participation in Project Odyssey. Develop in person Project Odyssey mental health workshop agenda with intentionally planned activities focused on enhancing the mental health of attendees. Manage overall facilitation of Project Odyssey including selecting participants, conducting the activities, facilitating psychoeducational workshops, and debriefing. Oversee participation in Project Odyssey. Adjust workshop agenda based on assessment of group dynamics.Provide continued care with Project Odyssey attendees over a twelve-week period through case management, mental health education focusing on resiliency and psychological wellbeing.Conduct routine warrior outreach. Provide information on Project Odyssey programming to warriors, veterans, family support members, community, WWP teammates, and program partners.Learn and implement various modalities to execute on Project Odyssey and during follow-up, including a Learning Management Systems (LMS), Experiential Learning Models, Acceptance and Commitment Therapy (ACT), and Gottman Couples Therapy. Lead a group of warriors and family support members through five days of experiential learning using approved and trained evidenced based mental health curriculum, with limited to no supervision. Lead a six to twelve-week virtual mental health workshop using approved and trained evidenced based mental health curriculum, with limited to no supervision.

Establishes goals based on findings from assessments conducted through surveys and screenings provided to individuals in one-on-one settings and in groups of 10-15 individuals.Provides positive and supportive programming for veterans, spouses, and caregivers, with a variety of disabilities to include Traumatic Brain Injury (TBI), Posttraumatic Stress Disorder (PTSD), Military Sexual Trauma (MST), emotional disabilities, and physical disabilities. Assists with mental health and behavioral health issues in support of empowering individuals to meet their personal goals through programming.Develops, implements, and modifies program plans as necessary throughout the course of program facilitation to ensure optimal outcomes based on client needs.Performs documentation of client’s satisfaction and goal attainment including assessments, progress notes, interactions, and other reports as needed in case management program.Coordinates with external community resources such as the Department of Veterans Affairs and Cohen Veterans Network and internal organizational resources to ensure the successful delivery of additional resources and services.Conducts a monthly expressive arts program once per week that combines journaling and process art directives to 10-50 participants per session; actively alters program based on new group cohort sessions and needs.

Facilitated group sessions with adolescents and young adults in an intensive outpatient program by utilizing experiential activities and trauma-informed expressive arts. Participated in collaborative group supervision and treatment team meetings with direct supervisor and peers.Communicated clearly and professionally with clients, staff, families, agencies, and referents.Monitored treatment documentation to ensure all notes were included and met agency and professional standards.

Assessed the needs of the Caserma Ederle military community through the use of self-assessment surveys, social media polls, and personal one on one interactions.Developed, implemented and evaluated creative arts programs for all ages including painting classes, writing classes, and therapeutic art journaling group sessions.Collaborated with and educated internal military community facilities such as MWR Outdoor Recreation, Army Community Services, and Child Youth Services, on the benefits of art-making to facilitate desired projects.Designed, developed and facilitated the first annual Vicenza Military Art Gallery show that showcased the talents of over 30 active duty service members and their family members associated with the Caserma Ederle military base with over 100 people in attendance.

Designed, coordinated and facilitated large-scale signature programs intended to service the needs of over 200+ local service members and their families per event; including baby showers, summer festivals, bingo, holiday events, family affairs, etc. Served as an ambassador of the USO brand and communicated with military commands, preferred vendors, corporate and community partners, donors, and other related departments. Generated promotional material and key art collateral to communicate programs and services to customer and community. Measured program outcomes and captured testimonial feedback, photos, media clips, etc. from clients to be used for key military stakeholder communications.

Identified appropriate higher education topics based on needs assessments, created relevant curriculum, and instructed monthly workshops to 20-25 active duty service members on average. Planned curriculum and applied educational support programs and services to transitioning service members in support of the Veterans Opportunity Work Act (VOW) and pertaining to Army Continuing Education System (ACES) programmatic guidelines while maintaining a 100% customer satisfaction.Administered monthly one day funding workshop programs to teach soldiers how to complete FAFSA application to fund Army Career Skills Program (CSP). Counseled 131 service members and 25 military spouses through goal establishment, educational plan development, needs assessments, determination of eligibility for education benefits, degree plan options, and completion of college application process.Composed, administered and documented participants sign in and sign out sheets during 13 classroom events and office counseling sessions to ensure accountability of reported program metrics. Screened college application drafts received from clients and provided recommendations for alterations where necessary.

Developed, managed and taught curriculum to four classrooms of 20-40 transitioning service members for instruction on labor market analysis, translation of service related skills to civilian labor market, and methods to identify civilian career opportunities, on a monthly basis.Collaborated with center commanders to review memorandums on compliance policies to ensure successful translation of services to soldiers.Conducted initial intakes to assess each client’s vocational and education levels that led to the formulation of individual service plans to aid clients with transition to civilian employment.Conducted and planned programs for outreach to service members, community partners, and military leaders to advocate and promote counseling services.Submitted progress reports to Central Installation Manager and Transition Services Manager in staff-only meetings. Wrote comprehensive and extensive case notes to document progress for each client as prescribed by their individual service plans. Progress notes were recorded in the government software system, TAP XXI including information regarding the timelines associated with the soldier's date of separation and completion of federally mandated Veterans Opportunity Work Act (VOW) workshops were recorded in a Microsoft Office Excel spreadsheet and were consistently updated on a timely basis.

Advocated for disabled service members and their families by establishing and maintaining effective working relationships with key stakeholders; coordinated with community partners for the referral of clients based on client’s needs.Effectively supervised a team of 18 individuals that acted as peer mentors to veterans and their family members. Evaluated their performance and developed recommendations based on the number of events hosted and personal interactions with clients. Sourced and recruited qualified candidates to fulfill responsibilities of volunteer peer mentors that could assist transitioning veteran clients. Provided weekly reminders via email and phone communication to ensure submission of timekeeping documents from peer mentors.Designed and led quarterly training workshops for 18 individuals to educate them on outdoor skills and program administration/management. Executed onboarding orientation sessions and activities to newly hired employees and ensured new hire paperwork completion according to predetermined timelines. Lead departmental tours and discipline-specific instruction. Supervised departmental new hires during initial stages of program and event facilitation.Actively planned, implemented and facilitated therapeutic recreational activities to foster personal growth and resiliency, including arts & crafts, field trips, outdoor activities, marriage enrichment workshops, and social outings, resulting in the service of over 700 service members and their family members.Evaluated results and provided pertinent feedback to the outreach team regarding individuals response to services as necessary; documented progress notes in online case management program.Established and facilitated a statewide quarterly program utilizing the Five Love Languages book that focused on marriage enrichment and assisted over 180 service members and their spouses.

Identified and developed the plans, methods, and procedures to implement activities, as well as a peer mentor training program addressing suicide prevention, based on the client’s needs and personality types.Collaborated with outreach partners to fully integrate a community approach to all programs and activities.Collected and maintained confidential records for statistical reporting required by the State of Texas which resulted in a $40,000 annual grant to be allocated for programming.Assessed and evaluated programs to recommend the proper solutions for implementing service improvements.Recruited, coordinated and supervised the activities of 200 regular, temporary and volunteer staff. Developed the plans and methods for the purposes of a training program for the staff responsible for suicide response during and after events. Delegated tasks to team members to optimize productivity efforts.Managed and evaluated performance of 5 office staff members to ensure that daily and weekly goals were met. Motivated and encouraged volunteers/staff to perform to the best of their ability during events.Acted as Chief in his/her absence during office hours due to appointments and/or meetings.