CSS has been in business for 30 years and provides a full suite of valuation, title and closing solutions for commercial and residential real estate transactions. We exist to provide real estate settlement solutions that combine the personal touch and responsiveness of small local providers with the geographic scale and technological superiority of large national providers. Our mission is to foster long-term partnerships that enable customer growth.Our operations team has extensive industry experience and prides themselves on proactive and responsive support for our customers. We also provide transparent results through customizable monthly reporting and operations calls. Due to these efforts, we have enjoyed a customer retention rate of over 90% during the last 5 years.CSS was founded in 1992 in Traverse City, MI, where we are still headquartered. Our production office is located in Cleveland, OH and our administrative office is located in Austin, TX. We primarily focus on serving customers who operate in the states east of the Mississippi.I am responsible for day-to-day operations of all products offered by CSS including title insurance, closings and a full suite of first mortgage and home equity valuation products. I also oversee the Marketing, Finance, HR and IT departments, and work closely with our CEO to identify, evaluate and implement strategic growth initiatives for CSS.

Chief is a private network of C-level/rising VP members, focused on connecting and supporting women leaders.

Worked with nonprofits in the youth development and public health spaces on strategies to increase fundraising and program impact

Consulted a variety of companies in the medical devices, hospitality and insurance spaces on strategic and operational issues