Serves as a primary point of contact to the Executive Officer for the clients, staff, federal agencies,universities, foundations, congressional offices, and the public.• Implements administrative functions for the Executive Office. • Provides administrative and technical support, compiling and preparing information anddocumentation, and assisting in making logistical arrangements as required for meetings andconferences. • Monitors the status of sensitive issues, special concerns, and projects for the office. As required,ensures staff members are alerted to established timeframes or milestones. • Analyzes organizational programs and activities through review of reports initiated by the staff,recommendations from subordinate echelons, etc., and initiates or recommends action to correctproblems and improve programs. Evaluates, processes, and makes recommendations for effectiveorganizational changes.• As Special Assistant, coordinates with representatives of the IC and the NIH on matters of interest tothe office.• Attends meetings, notes commitments made, informs staff of commitments, and arranges for staff tofollow through on implementation. • Review content for public websites and monitor for currency and accuracy of information; providefeedback to point person for website.• Gather and analyze information about processes and programs; prepare reports, letters, and otherdocuments for review and input for programs, policies, and activities.• Arrange and prepare a variety of documents, such as travel requests, professional service orders,requests for sponsored travel (Form 348), outside activities (Form 520), official duty memoranda,training requests, individual/mass mailings, correspondence, and reports.• Update and maintain the calendar for the Executive Officer and senior staff; prepare agendas,communicate with interested parties• Maintain various administrative databases; track and analyze data; prepare summaries and reports.

• Serves as the principal point-of-contact for the ECHO Director for administrative matters and independently communicates with service representatives, staff directors, or other key officials within or outside of the Agency to clarify issues.• Serves as the Office Manager• Manage administrative team of six employee personnel.• Develop, update, and maintain spreadsheets to analyze information, including personnel, budget, travel, and training; develop budget proposals; monitor expenditures create summaries and reports. • Coordinate the preparation of a variety of items such as travel requests, professional service orders, requests for sponsored travel, outside activities, official duty memoranda, training requests, individual/mass mailings, correspondence, reports and various forms. • Develop, maintain, and utilize various administrative databases; ITAS, OD Engage, CTS• Prepares presentations, spreadsheets, databases, and other materials for the ECHO Program Director, utilizing appropriate technology.• Decide for conferences, workshops, seminars, meetings, and conference calls; contact participants and speakers and notify them of topic• Arrange for staff member to represent organization at conferences and meetings, establish appointment priorities, or reschedule or refuse appointments or invitations. • Prepare directives, issuances, memoranda, policy statements, and legislative proposals to introduce new initiatives and to recommend effective operations consistent with overall program objectives.• Prepare and process domestic, foreign, and sponsored travel requests, leave authorizations and vouchers; ensure compliance with Federal regulations; input and track travel information. • Provide support with timekeeping duties using ITAS and other administrative software. • Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.

• Provides administrative support Managing Directors and Medical Policy Unit Staff• Monitors managing Directors calendar and maintains master calendar of unit and ICM departmental events• Tracks and ensures that updates and changes to calendar and communicates them appropriately• Responsible for securing WRO meeting rooms and setting up all conference calls and dial in numbers• Provides high quality creative technical skills in preparation of PowerPoint presentations and responsible for accuracy of the final product• Develops master sides library for various unit presentations and confidential file folders• Develops and maintains internal and external distribution list for unit communications• Assist Managing Director and staff with travel arrangements requested• Provides backup support to other ICM administrative staff as may be required• Responsible for all activities related to consolidation of all Federal Employee Program fulfillment items for FEP. Develops project plans, determines all fulfilment items, determines contract constraints and possible fulfillment house, etc. Manages the overall implementation of the fulfillment vendor contract according to the timeline established by Procurement.• Oversees Issue Tracking & Resolution for Federal Employee Program Administrative Policy by acknowledging Plan Portal Inquires in the Everest Tracking System within 24 hours of receipt and

TOP SECRET ClearanceProvide administrative support directly to Deputy Assistant Secretary (MSD) level and above.Work directly with Front Office staff on executive travel and provides E2 support.Compile information, statistics, and reports on Division’s programs.Provide draft itineraries for review.Ensure adherence to guidelines for travel for FTEs and Contract staff to include ensuring COR approval of all contractor travel.Process travel in the department’s online travel system (E2).Prepare necessary documents to assist the seven Division’s Program Officers with the application processes over 2000 DS-2019s visas for exchange participants.Process and validate exchange participants by making sure their SEVIS information is current and cancelapplications if the participants decide not to come.Assist in obtaining diplomatic passports and obtain necessary visas for official staff travel.Support to close out travel and obtain reimbursements and keep travel within budget.Provide data to management for reports on travel costs.Evaluate findings based on briefings and additional information obtained from other sources.Participate in the development of a final report documenting what was explored plus recommendations if lessons or best practices are identified.Draft correspondence in order to maintain accurate databases for statistical analysis.Schedule and provide support for Front Office meetings and other events including making room reservations, setting up conference calls using Google Hangouts or standard call-in numbers, inviting/tracking attendees, and providing a range of support in advance of and/or during meetings such as serving as a timekeeper Receive phone calls and visitors to the Front Office, including providing access to and escorting visitors Receive correspondence and other incoming mail and documents for the Front Office and distribute.

Serves as primary liaison and first point of contact for the office, receives telephone calls, greets visitors, and ascertains nature of call or visit to establish priority, personal responds to routine and non-technical requests Receives and distributes incoming mail, compose replies to routine correspondence, and submits draft correspondence to the director for review and signature. Coordinates the administrative work load of the officeProvides guidance and instruction to co-workers and new professional staff on administrative procedures Initiate and coordinate office set-up for newly assigned staff (e.g., computer and telephone access and connections) and assures timely accomplishment of close-out for departing employeesServe as a liaison between executive and staff members, providing or requesting feedback on programs, policies, projects, and problems through effective communications and interpersonal relationships.Trains Clerical personnel and new employees in functions of the office and its requirementsServes as a TimekeeperPurchases supplies furniture, equipment, printing and maintenance services, etc. for the officePrepares and processes meeting materials, provides information to, and answer questions for meeting participantsSchedule all appointments and maintains supervisors calendars and multiple staff members with in the office at the same time in Outlook Microsoft Prepares travel vouchers for supervisors and other staff members ensuring accuracy and completion for reimbursementsMake domestic and international travel arrangements to include travel orders and travel vouchers, making travel arrangements, reservations for hotel car etc. Arranges transportation and lodging accommodations for supervisor and other staff as well as visiting officials from high level Corps of Engineers or Department of Defense agencies.