Ashley Jones Email & Phone Number

Little Rock, Arkansas, United States

• Work with production sets as a Director to our Contact Tracing team to ensure a safe working environment during the global pandemic.
• Director of the team by carefully monitoring communication to triage administrative issues, conduct team meetings, and review daily summaries.
• Referenced and interpreted CDC guidelines and communicated protocols to a team of 15 + callers and clientele to ensure the best safety procedures were followed at all times.
• Conducted phone interviews, entered data and handled sensitive information including Protected Medical Information (PMI) following HIPAA guidelines.
• Assist teams by providing technical oversight, helping them navigate, troubleshoot, and update the Interviews and profile data entry.
• Use of Carbon database, Ring Central, teams and Microsoft office software applications for reports, presentations, and to provide daily summaries both orally and written.

San Antonio, Texas, United States

• Assisted in the collection, cleaning, and organization of city data such as water and sewer lines and converted it to geographic data using GIS to apply in the company’s private database that all clients can easily.
• Created and maintained datasets for special data using geographic information systems (GIS).
• Collected various City Data by reaching out personally or collection from City’s’ public database to ensure updated and accurate data for all clients.
• Gained knowledge in day to day knowledge of business, office procedures/protocols, and office equipment.

Gulf Shores, Alabama, United States

• Applied professional wildlife science to management of wetland habitat in order to control invasive species, monitor endangered species and assist in various administrative reports.
• Analyze biological data and record field survey findings.
• Organized refuge visit for The Secretary of the Interior and Congressman Byrne by designing and implementing a Living Shoreline Restoration project and assisting in planting 10,000 Black Needle Rush to restore Little.
• Created daily social media content and managed social media accounts, keeping the community updated on upcoming events and volunteer opportunities around the refuge.
• Worked in writing reports and publications like the junior refuge manager booklet to ensure children visiting the refuge (during a pandemic) can interact with the various habitats at the refuge.
• Managed and trained 20+ refuge volunteers to help identify and record various sea turtle nests and tracks. All data was recorded to ensure highest success rate as possible.

Lynchburg, Virginia, United States

• Managed mammals and team members to ensure all animals are healthy and being cared for properly.
• Had an additional team Lead position made specifically for me shortly after being hired.
• Organize and teach animal behavior and interactions with the guests of all age groups to ensure animal and guest have a safe experience.
• Assisted in opening the location including designing and organizing enclosures and back of house inventory, transportation and supplies.
• Create innovative ways to work with animal training and enrichment. Recording their dietary needs, meal plans, supplements and Medical requirements.

San Antonio, Texas Metropolitan Area

Shift lead bartender at a brewery focused on supporting the local businesses and community of San Antonio. Holding events with 1000+ people each weekend from a wedding on the iconic Hayes bridge to Octoberfest. Required to know the history and flavor of all our beers, manage the cleanliness of the grounds, entrusted with property keys and to open and close.

San Antonio, Texas, United States

Customer service is priority as a server, being able to predict what customers are going to ask for next and making sure their experience is always positive, memorizing pricing, the menu and managing your own register.