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Ashley Joseph Email & Phone Number

Inbound Customer Service Representative at Domestic & General at Domestic & General
Location: United Kingdom, United Kingdom, United Kingdom 2 work roles 1 school
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Current company
Role
Inbound Customer Service Representative at Domestic & General
Location
United Kingdom, United Kingdom, United Kingdom
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Ashley Joseph is listed as Inbound Customer Service Representative at Domestic & General at Domestic & General, a company with 1613 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ashley Joseph.

Ashley Joseph previously worked as Inbound Customer Service Representative at Domestic & General and Sales Executive at Your Dwm Group. Ashley Joseph holds Gcse, English Language And Literature/Letters from Cardinal Wiseman.

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Domestic & General

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Profile bio

About Ashley Joseph

Throughout my career in sales, I have garnered extensive experience in both outbound and inbound sales, consistently achieving and surpassing targets, and driving significant business growth. Here is a summary of my experience and achievements in each area:Outbound Sales Experience:Over the past eight years, I have specialized in outbound sales, where my primary responsibilities included prospecting, cold calling, and developing new business opportunities. My approach involves thorough market research to identify potential leads, crafting personalized pitches, and maintaining a robust sales pipeline. My ability to build rapport and effectively communicate value propositions has been instrumental in converting prospects into loyal customers.Inbound Sales Experience:In addition to outbound sales, I have five years of experience in inbound sales, focusing on responding to customer inquiries, qualifying leads, and nurturing them through the sales funnel. My role involved providing detailed product information, addressing customer concerns, and ensuring a seamless purchase process. I implemented a follow-up system that improved lead conversion rates by 15%, ensuring timely responses and maintaining high customer satisfaction levels. My expertise in active listening and problem-solving enabled me to meet and exceed customer expectations consistently. • Exceeding Sales Targets: Consistently surpassed monthly and quarterly sales targets by an average of 20%, contributing to the company’s overall revenue growth. • Leadership and Team Development: Led a team of 10 sales representatives, providing training and mentorship that resulted in a 30% improvement in team performance and a reduction in employee turnover. • Strategic Initiatives: Developed and executed a comprehensive sales strategy that focused on customer segmentation and targeted marketing, resulting in a 40% increase in market share within a year. • Customer Retention: Implemented a customer feedback system that improved client retention rates by 25%. This initiative involved regularly gathering customer insights, addressing pain points, and continuously enhancing service quality.Overall, my years of experience in outbound and inbound sales, combined with my track record of achievements, have equipped me with a comprehensive understanding of the sales process and the ability to drive significant business growth. I am confident that my skills and experience make me a valuable asset to any sales team.

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Domestic & General
Domestic & General
Inbound Customer Service Representative at Domestic & General
london, greater london, united kingdom
Employees
1613
AeroLeads page
2 roles

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1 education record

Ashley Joseph education

  • Cardinal Wiseman
    Cardinal Wiseman
    English Language And Literature/Letters
FAQ

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What company does Ashley Joseph work for?

Ashley Joseph works for Domestic & General.

What is Ashley Joseph's role at Domestic & General?

Ashley Joseph is listed as Inbound Customer Service Representative at Domestic & General at Domestic & General.

Where is Ashley Joseph based?

Ashley Joseph is based in United Kingdom, United Kingdom, United Kingdom while working with Domestic & General.

What companies has Ashley Joseph worked for?

Ashley Joseph has worked for Domestic & General and Your Dwm Group.

Who are Ashley Joseph's colleagues at Domestic & General?

Ashley Joseph's colleagues at Domestic & General include Sandra Kubiak, Tim Wright, Maxine Stinton, Dhwani Savla, and Sebastian Roughley-Ponsford.

How can I contact Ashley Joseph?

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What schools did Ashley Joseph attend?

Ashley Joseph holds Gcse, English Language And Literature/Letters from Cardinal Wiseman.

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