Assisting clients with check in process. Effectively communicating both positively and negatively to clients about possible difficult decisions that they may face in the future. Offer support and assistance to the clients whenever needed, always available to answer all clients’ questions or concerns. Scheduling appointments and follow up visits, checking in with the clients to assure the patients are doing well, and communicating with the doctors.

Assisted customers with their purchases by making recommendations, answered questions and expedited their purchase to enhance their customer experience. Assisted with returns, troubleshoot any issues that the customers experienced and coming up with solutions that satisfies both ends.

Delivering and serving frozen treats to customers with a friendly, approachable, warm and welcoming positive attitude. As a shift-leader I was responsible for managing the daily cash flow and finances of the store. Assisted the employees with probable unfavorable situations that may have occurred and resolve any customer service issues.