Ashley Kesteloot Email and Phone Number
Ashley Kesteloot work email
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Ashley Kesteloot personal email
Hello! I'm passionate about leveraging my expertise in healthcare administration and medical insurance to drive positive outcomes and enhance patient care.With over 10 years of experience in the healthcare industry, I have developed a strong foundation in medical insurance operations, claims management, and healthcare administration. Throughout my career, I have successfully led cross-functional teams, implemented process improvements, and ensured compliance with industry regulations.My commitment to excellence extends beyond administrative tasks. I thrive on solving complex problems and finding innovative solutions that streamline operations and improve efficiency. Whether it's optimizing reimbursement processes or enhancing patient experiences, I am dedicated to making a meaningful impact in healthcare delivery.Looking ahead, I am excited about the opportunity to continue growing professionally and contributing to the advancement of healthcare services. I am open to new challenges, collaboration opportunities, and ways to leverage my skills to drive positive change in the healthcare landscape.Let's connect to explore potential synergies and opportunities for collaboration. I look forward to engaging with like-minded professionals who share a passion for excellence in healthcare administration and medical insurance.
Lincare
View- Website:
- lincare.com
- Employees:
- 3679
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Customer Service RepresentativeLincare Feb 2024 - PresentUnited States
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Customer Service SpecialistCardinal Health Oct 2021 - Jan 2024Handles incoming calls, Insurance verification, Verifies medical insurance benefits for Medicare/Medicare Advantage (A,B,C,D)/State/Private insurances, Places orders for medical supplies including but not limited to diabetic supplies, ostomy supplies and wound care, Reviews DWO's (detailed written orders) to make sure diagnosis, cpt codes, amounts and quantities are correct, reviews insurance for eligibility, coverage dates, prior authorization requirements and plan documents to make sure items are a covered benefit, Reviews clinic notes to make sure they meet medical policy with insurance prior to submitting prior authorization, Reviews prior authorizations for approval including authorization #, units, cpt codes, date span and approval or denial. Preparation and Review of UB 04 and 1500 Claim Forms -
Customer Service/Team Lead/ Quality AuditorBenefit Administrative Systems, Llc May 2015 - May 2020Homewood, Illinois, United StatesScreen the agents calls for accuracy of workflows and guidelines (Quality), Held to high goals for metrics per day, Follow HIPAA guidelines, The only Auditor company wide, Track and trend errors, Report this tracking to HR and senior management, communicate internally on the highest level, Multi-Task, Identify training opportunities for agents. Assist all caller types with escalated problem solving/resolution, Educated the HR/Broker on the different plan types, Followed HIPAA guidelines and company workflows, communicate internally with AM, Supervisors and Management and externally with HR/Brokers, Tracking and trending for specific accounts, Reporting to management. Advocate for the members, Follow HIPAA guidelines and company workflows, accept inbound calls from all caller types, Quote benefits and educate on plan types, claim status and explanation, Held to metrics and goals, multi-tasked, Preparation and Review of UB 04 and 1500 Claim Forms -
Customer Service RepresentativeCigna Healthcare May 2010 - May 2015Bourbonnais, Illinois, United StatesAssist callers with claims and benefits, Educated the caller on the different plan types, handled inbound calls in a call center environment, held to high metric goals, Followed HIPAA guidelines and company workflows, Subject matter expert training, mentoring, Complex problem solving, Knowledge in FSA, HAS, HRA, Vision, Dental, and Pharmacy Benefits, Preparation and Review of UB 04 and 1500 Claim Forms
Ashley Kesteloot Education Details
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General Studies
Frequently Asked Questions about Ashley Kesteloot
What company does Ashley Kesteloot work for?
Ashley Kesteloot works for Lincare
What is Ashley Kesteloot's role at the current company?
Ashley Kesteloot's current role is Experienced Healthcare Administrator | Specializing in Medical Insurance Operations & Claims Management | Dedicated to Enhancing Patient Care & Operational Efficiency.
What is Ashley Kesteloot's email address?
Ashley Kesteloot's email address is as****@****lth.com
What schools did Ashley Kesteloot attend?
Ashley Kesteloot attended Bradley-Bourbonnais Community High School.
Who are Ashley Kesteloot's colleagues?
Ashley Kesteloot's colleagues are Cassie Rentz, David Mungcal, Jacque Stroo, Glanidsha Escobar Zárate, Tiffiny Brown, Jason Przepiora, Alexa Sly.
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Ashley Kesteloot
Minneota, Mn
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