Created, organized, maintained, audited, scanned, and attached travel employee personnel information.Worked closely with travelers to obtain information for electronic personnel files; including but not limited to: certifications, licenses, health information, background checks, drugs screens, and testing.Identified missing documentation, searched for and investigated information contained in electronic files, to ensure these were kept current.Entered and updated candidate work history within the Titan database.Contacted candidates via phone and email, as needed, to obtain necessary information.Created, maintained and closed job orders received from various VMS and other facilities in the database.Assisted Recruiters, Account Managers and other office personal with various projects as needed.

Completed incoming checks and wire deposits. Performed document and case review, obtained outstanding requirements and released commissions and benefits.Printed completed applications for claimants and mailed to the appropriate parties.Prepared Issuance Checklists for contracts to be mailed to a third party administrator.Completed quote revisions, check refunds and policy changes.Entered and updated completed issued policies into the appropriate programs.Other duties as assigned.

Verified accuracy of billing data received from Client Services, revised any errors and obtained approval on invoices.Entered billing information into accounting system, including membership usage. Printed and prepared Customer invoice for mailing.Prepared monthly statements for Aircraft Owners summarizing monthly activity on Owners aircraft.Maintained Customer invoice records, supporting documents and correspondence and reconciled pilot credit cards and applied charges as appropriate to trips and/or client invoices.

Processed incoming calls from clients, injured workers, medical providers, attorneys and others seeking information or assistance relating to insurance claims. Provided information or assistance directly or by forwarding the call to the appropriate individual or department. Intake new claim reports from clients, medical providers and injured workers and enter claims into the Claims Management software system. Provided current medical provider locations for injured workers. Printed payroll histories for injured workers and confirm policy coverage on reported claims. Indexed new claims with the Insurance Services Office. Verified claim/bill status and give appropriate information, while resolving medical billing issues.Worked closely with the Promesa Pharmacy by verifying NDC numbers and re- pricing repackaged drugs.Entered bills into the Pharmacy Benefit System and correct rejections and prior authorizations.Performed special projects as assigned.

Assisted staff to facilitate the flow of records by retrieving, checking in/out and delivering records to appropriate location/personnel and communicating status of records.Handled phone calls internally from nurses and physicians as well as externally from patients, insurance companies or other facilities regarding medical records.Copied, faxed and/or mailed requested medical records to insurance companies, attorneys, patients, and other providers per HIPPA regulations.Organized and pulled charts for future appointments.Assembled new patient charts. Maintained medical records by organizing and filing information in the records such as lab work, additional medical records, faxes, physicians notes and other related information.