Ashley Lander Email & Phone Number

Seattle, Washington, United States

Seattle, WA

• Led a team of implementation managers through the onboarding lifecycle, designing milestone-based programs for GovWin IQ and Specpoint software.
• Collaborated with sales and product teams to address first-year retention challenges and improve customer experience.
• Managed KPIs to track progress towards business objectives and conducted internal training programs for new hires.

Seattle, WA

• Managed companies’ large corporate accounts in Washington, Oregon, Idaho, and Alaska, equaling over 200 client relationships and 2 million dollars in annualized revenue.
• Accounts include, Expedia, Boeing, Nordstrom, Nike, Holland America
• Drive the ongoing development of accounts through continuous evaluation, refining management processes, and working with senior management in determining higher level of client services.
• Executed sales cycle from beginning to end; including prospecting, product demonstrations, client development, candidate acquisition, and closing.
• Counseled clients on social media strategies, online marketing (SEO/SEM), and corporate social responsibility campaigns.
• 100% retention of Top 30 accounts for 2009 and 2010.

• Small to medium size Business to Business sales of a suite of payroll and human resources solutions
• Referral relationship management of Bank of America associates, local accountants, and CPAs
• Manage daily calendar with new sales opportunities, daily cold calling/appointment setting and client meetings to ensure efficient sales activity for optimal success.
• Establish new business contacts through a variety of networking as a point of lead generation.
• Develop business and account plans that aligned to product strategy
• Negotiated pricing and favorable business terms that left clients satisfied while maintaining package profitability.

Managed 3 branches in downtown San FranciscoDeveloped over 20 employees during tenure, accredited with 7 of their promotionsPromoted 6 times total, including managing the largest branch in Northern CaliforniaProven track record of recruitment, development, performance management, and career mentorshipRanked on customer service, growth, profitability.