Ashley Lesnik Email & Phone Number

Loganville, Ga, Us

• Develop classroom content templates for toddler through three-year-old classrooms whichaverages ten to twelve students that was well received and adopted by other teachers• Transitioned curriculum to an online format in less than two weeks for the students anddelivered hardcopy materials to students that could not access the online classroom duringthe COVID-19 crisis• Consistently update teacher training files, lesson plans, and external communications• Ensure student information is up-to-date and files are properly maintained in the classroom

• Consistently met monthly quotas for saved customers based on call volume• Analyzed customer accounts to validate the integrity of the billing data when customerscalled in with discrepancy complaints• Worked with customers to resolve their issues while suggesting other product lines that wouldenhance the customer experience while also helping the bottom line for Time Warner• Quickly learned how to use and navigate the Time Warner customer relationshipmanagement tool

• Provided training to oncoming staff at each of the five fitness centers to ensure cleaningprocedures and food/drink preparation were understood• Reviewed inventory logs against actual inventory to ensure quantities were properlymaintained and reduce excessive orders that would create waste• Analyzed high demand times at each fitness center to determine the best schedule for staffto be present to optimize sales• Passed all health inspections whenever the fitness center was evaluated• Helped customers understand the drink options while providing suggestions for premiumproducts that would meet the customer’s needs