Liaise with Japan HQ on pricing related matters & price registration of spare parts in SAP systemAnalysis of logistic expenses for monthly report to JapanPerform actual & forecast hedging for sales foreign currencySupporting in monthly sales forecast & yearly budgeting processReport preparation for monthly P&L analysis, customers & business category sales trend and related operating expensesPerform cost allocation of operating expenses to all business group using S4 Hana platformProvide all office administrative support such as office supplies replenishment, catering of food for major events, hotel & transport arrangement for overseas guestsSupport in Fixed Asset Management and yearly fixed asset sighting audit

Singapore Repair Parts Centre, Sony Supply Chain Solutions SingaporeBuilding and maintaining strong customer satisfaction with quick response times to all customer inquiries, including timely handling follow up on backorders, claims and customer issuesActively tracks and review with customers on back order status and initiate special buy from other regional repair hubs or other action plans to reduce backorder volumeParticipation in monthly meeting with customer to update on key performance and highlight on critical part issuesCoordinate with logistic and ensure shipment delivery is on time

Logistic Engineering & Operation Solution, Sony Supply Chain Solutions Singapore• Analyzing of customer’s monthly cost which helps customer to understand and review on areas which they can save to avoid unnecessary spending• Study on Company Supply chain operation & finding solutions to streamline work processes• Participate in warehouse shifting & renovation – Review on Vendors quotations & reporting to management

Trade Service, Sony Supply Chain Solutions Singapore• Arrangement of customers orders via SAP when received orders from Business Group (Trade documents such as shipping instructions to warehouse, invoices, permits & CO (Crimson Logic))• Arrangement of dispatch service to shipping lines and other destination for exchange / submission / collection of trade documents• Communicate closely with customers for operation concerns