Ashley Lowe Email & Phone Number

Warwick, Gb

Birmingham, England, United Kingdom

United Kingdom

Lead and supervise a team of officers to enforce laws and maintain public safety. Develop and implement strategies for crime prevention and reduction. Coordinate with other law enforcement agencies and community organizations to address community concerns. Conduct training sessions for officers on various law enforcement techniques and procedures. Respond to emergencies and provide support in crisis situations.

BodyPower holds two exhibitions per year: NEC Birmingham which attracts 100,000 visitors with 300 exhibitorsMumbai with 60 exhibitorsGlobal Operations manager, delivering the largest fitness show in India• Managing a budget of £1.4 million• Coordinating suppliers: contractors, service providers• Managing floor plan• Managing Customer Service and Consumer experience• Onsite Health and Safety • Exhibitor Training• Recruiting Onsite Resource• Stakeholder Management• Liaising and negotiating with designers

Coventry, United Kingdom

Originally employed on a three-month contract, this was extended several times until July 2013. Delivered Bridal Buyer, Bridal Buyer Awards, CIH Housing Conference, Homes Expo• Responsible for registration and delegate/exhibitor planning, delivering impeccable customer service.• Conference planning.• Order Management and purchasing.• Product design and sign-off.• Accountable for staff, delegate, speaker and exhibitor accommodation, scheduling and travel.• Managing and point of contact for all onsite staff, contractors and visitor contact point.• Conduct briefing meetings for internal and external staff and delivery of key presentations.• Management of the on-site Organisers Office, Sales Office and Staff Room.• Crowd flow management ensuring and developing the customer experience.• Management, greeting and coordination of VIP guests.• Develop strategies for exploiting potential revenue growth.• Conduct research and planning to ensure an ever-improving customer experience.

I have been employed at a family owned and operated business as the External Catering Manager, which included the following responsibilities:Pricing and cost management of external cateringPlanning marketing strategies including the use of social media and on site event management and coordination, supervising agency staffProblem solving and complaint management and liaising and managing suppliersWebsite maintenance

Operations Manager responsible for Body Power Expo, supporting large consumer and trade shows including, The Pharmacy Show, London Vet Show and Media Pro. Manage and coordinate the operational logistics including:• Venue liaison• Health and safety.• Manage the Operational budget of £500K+• Credit control accountability including rising invoices and chasing outstanding payments and liaise with contractors and suppliers, negotiating costs and services on behalf of exhibitors.• Print and signage coordination and sign-off for venue, show and exhibitors.• Manage the accommodation, travel and booking logistics for staff, exhibitors and VIP guests.• Produce, amend and maintain show floor plans using AutoCAD and assist with the marketing and promotional activities including ordering promotional merchandise, and planning brand integration, production of show packs and booking forms.• Manage the scheduling for contractor and exhibitor build up and tear down in collaboration with the venue.• Stakeholder Management• On-site management at the event and leading teams in excess of 50+• Running the organiser’s office and being the point of contact for Exhibitors, suppliers and venue management and effective problem management providing both reactive and proactive assistance.

• Held store operations huddle daily, review constraints and issues.• Complaint management and resolution.• Encouraged best practice by coaching colleagues and leading by example• Ensured that the store complies with HR and legal requirements, including correct documentation for new starters and policy adherence for all staff.• Management Mentoring• Developed internal training manuals.• Conflict management• Prepared colleague performance reviews and carried out colleague observations.

After joining Brandon Hall, I put into place a Concierge desk to ensure all visitors have the service that a 4* hotel can offer, including dealing with many nationalities that visit the hotel. Managing function room and floor management Answering the telephone and assisting customers with checking in, room allocation and first point of contact for general customer enquiries.Setting up function rooms to the high standards that customers expect.Cashing up at the end of the day consolidating and balancing records.

Responsible for organising and delivering welcome meetings.Listening to customers and understanding and fulfilling their needs.Recognising issues/problems proactively, mediationCoordinating with local authorities and emergency services whilst overnight on-call for emergencies.Planning, scheduling and running guest activities.Accommodation allocation for both customers and colleagues and act as onsite safe officer

Halifax, L'SpaGenerating sales leads and closing contracts.Budget Management and administrative functions, ensuring policies are adhered to and processes followed.Building client relationships for developing sales and up-selling.Reviewing and developing existing processes to help meet targets.Prioritising and managing your own workload and time.Speedy resolution of problems and issues, and handling customer complaints.

Avce, Travel & Tourism, Pass

Gcse, Gcses, Grades A-C