•Efficiently manage customer service, production, technical support and remote development teams.•Drive daily updates and bug fixes for the SaaS patient portal app, improving functionality.•Lead a comprehensive redesign of the company website, enhancing user experience.•Contribute to the development of an improved UX admin portal and pet owner dashboard for 500+ veterinary practices and their clients.

•Align marketing activities with product line strategy, enhancing brand presence.•Implement growth strategies, increasing customer acquisition and market penetration.•Execute effective client communication campaigns through various platforms.•Manage Google Ads, Capterra, Constant Contact and Social Media to drive brand visibility.

•Ensure seamless onboarding and immediate client success for new accounts.•Resolve technical issues promptly, ensuring high client satisfaction.•Deliver comprehensive SaaS training, empowering clients to utilize services effectively.•Prioritize customer experience, fostering strong relationships and high retention.

•Operate the Ultrascope Stethoscopes storefront, ensuring smooth ordering process and transactions.•Help design and personalize stethoscopes, meeting customer preferences.•Identify and capitalize on new sales opportunities, driving revenue growth.•Cultivate strong customer relationships, ensuring timely and successful product delivery.•Forecast, track, and order supply on hand/needed.•Attend trade conventions across the United States.

•Oversee file maintenance for ACICS Internal Audit standards. •Compliance Coordinator for the Academic Affairs Department. •Support all Program Chairs, Dean, and Librarian. •Prepare, and plan graduation ceremonies. •Administer student placement testing to determine enrollment. •Create and distribute student certificates quarterly. •Attend group meetings and record minutes. •Maintain calendars, instructor files, and student affairs. •Facilitate group interviews. •Answer and transfer calls to appropriate staff. •Sort and distribute incoming communication.•Instruct students and faculty in library procedures and use of materials and equipment.

•Create a welcoming experience for all guests.•Maintain interior and exterior brand.•Ensure sales floor is full, zoned and in stock for guests.•Accurately execute all pulls and backstock product from all departments.•Operate scanners, scales, cash registers, and other electronics.•Set up promotional displays/materialPositions held: Human Resources Assistant, Merchandise Specialist - Jewelry, Instocks Team Member, Fitting Room/Operator, Sales Floor Team Member, Cashier, Pharmacy Aid, Photography Lab Associate, Food Service Trainer

•Product demonstrations for instore events. •Advertising and displaying products to increase sales. •Thorough understanding of product(s) to answer any customer questions. •Set up marketing displays and aisle signs for product(s) being promoted.