Ashley Markham Email & Phone Number

Vetscene

• Efficiently manage customer service, production, technical support and remote development teams.
• Drive daily updates and bug fixes for the SaaS patient portal app, improving functionality.
• Lead a comprehensive redesign of the company website, enhancing user experience.
• Contribute to the development of an improved UX admin portal and pet owner dashboard for 500+ veterinary practices and their clients.

Vetscene

• Align marketing activities with product line strategy, enhancing brand presence.
• Implement growth strategies, increasing customer acquisition and market penetration.
• Execute effective client communication campaigns through various platforms.
• Manage Google Ads, Capterra, Constant Contact and Social Media to drive brand visibility.

Vetscene

• Ensure seamless onboarding and immediate client success for new accounts.
• Resolve technical issues promptly, ensuring high client satisfaction.
• Deliver comprehensive SaaS training, empowering clients to utilize services effectively.
• Prioritize customer experience, fostering strong relationships and high retention.

Atlanta Metropolitan Area

• Operate the Ultrascope Stethoscopes storefront, ensuring smooth ordering process and transactions.
• Help design and personalize stethoscopes, meeting customer preferences.
• Identify and capitalize on new sales opportunities, driving revenue growth.
• Cultivate strong customer relationships, ensuring timely and successful product delivery.
• Forecast, track, and order supply on hand/needed.
• Attend trade conventions across the United States.

Duluth, GA

• Oversee file maintenance for ACICS Internal Audit standards.
• Compliance Coordinator for the Academic Affairs Department.
• Support all Program Chairs, Dean, and Librarian.
• Prepare, and plan graduation ceremonies.
• Administer student placement testing to determine enrollment.
• Create and distribute student certificates quarterly.

Buford, GA

• Create a welcoming experience for all guests.
• Maintain interior and exterior brand.
• Ensure sales floor is full, zoned and in stock for guests.
• Accurately execute all pulls and backstock product from all departments.
• Operate scanners, scales, cash registers, and other electronics.
• Set up promotional displays/materialPositions held: Human Resources Assistant, Merchandise Specialist - Jewelry, Instocks Team Member, Fitting Room/Operator, Sales Floor Team Member, Cashier, Pharmacy Aid, Photography.

• Product demonstrations for instore events.
• Advertising and displaying products to increase sales.
• Thorough understanding of product(s) to answer any customer questions.
• Set up marketing displays and aisle signs for product(s) being promoted.

B.B.A, Bachelor Of Business Administration, Marketing

Business Administration And Management, General

High School Diploma, College Preparatory