Assistant Underwriter for a Lloyd's MGA; specialised in underwriting Professional Indemnity insurance for small-to-medium sized businesses. Part-Cert. CII qualified

During the 2015 and 2016 Wimbledon Tennis Championships, I worked in the Royal Room as part of the bar team. Guests included members of the Royal Family, Heads of States and other important dignitaries. This role required the most impeccable levels of customer service, in order to meet the wide array of the guests' requirements at Wimbledon's flagship hospitality venue.

President of the University of York Cycling Club: Responsibilities included hosting committee meetings with eleven other committee members, sending weekly email reports, liaising with the Student Union, organising events, encouraging new and current members to participate in the sport of cycling, organising our weekly club rides, budgeting for the club accounts. I have implemented several new initiatives for the club, including a unique intra-club competition, more inclusive events and I secured a partnership deal with a leading sports nutrition supplier. I also secured £5,000 of funding from the university to purchase a new fleet of club-owned bikes. In December 2015, we were award YUSU Team of the Week for our hard work in trying to encourage more females to participate in sport. At the York Sport Union's annual sports awards evening in March, the UYCC were presented with the 'Most Improved Club of the Year' award for our continuous efforts to make the cycling club one of the most accessible and exciting sports club to be a part of at York.Personally I have also been shortlisted for several awards including 'Outstanding Leadership', 'Services to Sport' and the BUCS 'Unsung Hero' award. I also organised the BUCS Road and Circuit Races; the largest racing weekend in university cycling. Students from across the country came to York to compete in these races and it was hailed by competitors as a 'fantastic' and 'amazingly organised' event.Additionally, I was part of the organising committee for the University of York's annual charity bike ride, YuCycle. This event raised thousands of pounds to help fund scholarships for York students. As with the BUCS Road and Circuit Races, this event required the use of a variety of skills, including exceptional leaderships and organisational qualities, a great deal of planning and preparation, commercial awareness, as well as working to high standards and paying attention to detail when under pressure.

A Bar Supervisor in the cocktail bar at the University of York campus. This role entailed being solely responsible for a team of fellow student staff members throughout shifts. Further responsibilities included opening and closing the bar, dealing with cash, stock and orders, taking care of any customer queries, as well as ensuring that all of my team members deliver excellent customer service and are working to a high standard. I also completed numerous health and safety and alcohol responsibility courses.

As part of my university degree, I undertook a two week placement shadowing my local Member of Parliament; in both the London and Constituency offices. During the placement I developed a comprehensive understanding of the day-to-day workings of Parliament. My work also included conducting policy research and responding to constituents on behalf of my MP.

Contractsure Specialist Insurance Brokers, London: Over the course of an insight day, I experienced at firsthand the work of a Lloyd’s registered insurance brokers. I was able to see how brokers conduct their business with clients, prepare documents and slips and also how they negotiate with underwriters in the Lloyd’s market.

For a week I shadowed stockbrokers in a London City office. Through listening to sales calls, along with working with brokers and traders, it allowed me to see the day-to-day work of professionals who work within the financial industry. It also increased my awareness of how transactions are conducted across global markets, how brokers sell to clients, along with matters related to financial compliance and regulations.

4 Star Hotel. Two AA Rosettes Duties and skills include:- The serving of food and beverages to guests in both the Brasserie and to the lounge area- Serving breakfast, lunch, afternoon tea and an a la carte evening menu - Preparing and making cocktails and other drinks to a high standard - Having high levels of knowledge and understandings of the food and drinks we serve- Delivering room service to hotel guests - Providing levels of customer service that exceed the guests' expectations - Familar with EPOS and PCI regulations- Completed training course on the hotel software booking system, Quadranet - Familiar with health, safety and food hyigene regulations I have received numerous positive comments on our customer feedback forms, along with several mentions on the hotel's TripAdvisor page

Weekend receptionist carrying out general administration work for the business and banqueting section of Ribby Hall holiday village. - Computer Work - Word, PowerPoint, Excel - Letter writing - Booking appointments - Filing - 'Show rounds' of the banqueting suites for perspective wedding customers - Making and receiving phone calls - Organising the diary for the forthcoming week

A team leader for large scale hospitality events including weddings, conferences, charity meals and other parties. Team leader of 5-10 other members of staff across the course of a service to ensure all tasks are completed efficiently and effectively

A team member within a large scale hospitality operation, serving in excess of 800 VIP guests at the Lytham Proms music festival

Waiter for VIP pre-match hospitality, weddings, parties and conferences.