Report directly to the Vice President of Operations and ownership. Responsibilities include managing financial activity for a 221 key, full service hotel. Overseeing the daily functions and setting expectations for engineering, housekeeping, food & beverage, sales and front desk departments.-Accomplishes financial objectives by forecasting requirements, preparing an annual budget, analyzing variances, and initiating corrective actions-Maintains staff by recruiting, selecting and training employees-Develops personal growth opportunities-Oversee the process of Capital Expense projects, payments and completion.-Maintain and prepare asset for all annual, quarterly and monthly inspections.

Hilton Garden Inn - Denver Downtown Convention Center Hotels – (01/2016- 06/2020) Managed by Stonebridge Companies Assistant General Manager, Denver, CO (01/2016- 06/2020)Report directly to the General Manager and VP of Operations. Responsibilities include managing financial activity for a 221 room hotel with $13 million in revenue. Overseeing the daily functions and setting expectations for engineering, housekeeping, food & beverage, sales and front desk departments and managing 75 employees.-Analyzed monthly P&L with detailed critique-Forecasted daily, weekly and monthly to accomplish budgeted revenues-Assisted with directing and coordinating the food & beverage operations for 4,600 sq. ft. banquet space and three outlets: Dining room, bar lounge, and coffee shop-Established significant training programs for each department resulting in increased guest satisfaction-Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives-Achieved an Outstanding during Quality Assurance Audit-Executed and achieved a 94% during Internal Audit with a 2% increase from prior year-Assisted with annual forecasting and individual/hotel market plan development

Property Manager/ Leasing Consultant-Managed the property financial records by reconciling monthly accounts payable and receivable.-Facilitated, maintained, and enforced leasing contract agreements as well as rectified all tenant disputes-Oversaw apartment building renovation projects from start-to-completion, including negotiating project bids to supervising contractors during renovations or maintenance upgrades-Advertised and organized open houses for leasing vacant apartment units and process lease applications-Organized and executed all community events-Ensured all property licenses were up to date and in accordance with the City of Denver

General Manager Report directly to the owners of the property. Achieved the highest Quality Assurance since the opening of the hotel in 2005, earning a 98.7%. Increased SALT scores over 20points, running outstanding guest loyalty scores on a consistent basis over brand average and bringing the hotel to a TQS ranking in the 50’s from 300. -Established significant training programs for each department resulting in increased guest satisfaction-Manage all aspects of the hotel environment through a team of department heads and team members-Process financial transactions and manage the business office-Creating, and supporting clear lines of responsibility for departments, including coverage and oversight throughout the day

Assistant General Manager -Working knowledge of the operation and maintenance of the following departments: housekeeping, maintenance, and food & beverage-Resolved guest complaints with diplomacy-Recruiting and interviewing proper candidates for front desk-Analyzed monthly P&L-Maintained and responded to all social media

Front Office Manager -Handle guest request and concerns-Organize and maintain front office-Manage guest mail, faxes, and messages-Settle guest accounts-Accepted and confirmed phone reservations and confirmed guest satisfaction when leaving-Enhance guest experience by performing duties within other departments