Articulate communicator who interacts well with clients and colleagues at all levels. Passion for team management and product development within mobile health with an emphasis on creating the optimal customer experience. I also possess a history of exceptional customer service, account implementation and management, proven sales experience, and excellent communication skills.
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Manager - Csae ProgramBaxter International Inc. Dec 2021 - Jul 2024Deerfield, Illinois, Us -
Manager - Csae Program, Care CommunicationsHillrom Oct 2019 - Jul 2024Chicago, Il, UsVoalte is now part of the Hillrom family! -
Manager, Vmaa ProgramVoalte Dec 2015 - Jul 2024Sarasota, Fl, UsVoalte is an innovative technological game changer in the healthcare communications arena who collaborates with its customers to deliver the very best in communication workflow solutions for physicians, nurses, and caregivers in driving real time efficiency for their patients care. As the only company to offer a comprehensive Mobile Communication Strategy, Voalte enables care teams inside and outside the hospital to access and exchange information securely. Voalte solutions are now available to more than 132,000 caregivers throughout the United States. In my role as Voalte Mobile Application Administrator (VMAA) Manager I oversee a remote team of 11 and growing. The VMAA is a specialized position that Voalte offers to premier accounts where we provide an onsite support specialist to manage and oversee the successful implementation of our products. Our goal is to improve patient care and streamline clinical workflow solutions with Voalte’s enterprise-wide mobile healthcare communication solutions while driving customer-focused operational excellence across our technical services organization. Responsible for managing my team combined with customer facing support, communications, and collaboration required to successfully implement and support the integrity, quality, and satisfaction of the Voalte product suite at all VMAA customer sites nationally.Accountability for driving customer satisfaction, ongoing customer support entitlements, maintenance renewals, and develop best practices and efficiencies within Voalte's Professional Service organization.For more information, visit: www.voalte.com or follow @Voalte on Twitter. -
Implementation ConsultantVoalte Mar 2015 - Dec 2015Sarasota, Fl, Us -
Support CoordinatorVoalte Jul 2013 - Mar 2015Sarasota, Fl, Us -
Operations SpecialistScanner Applications Inc Jan 2006 - Dec 2012Milford, Oh, UsDeliver marketing insights to manufacturers to leverage their trade dollars with performing retailers across all classes of trade.Manage eCommerce for Pfizer Consumer Healthcare on over 60 high profile accounts identifying business opportunities and positioning media spending to maximize promotional trade dollars.Supervise projects from start to finish: volume projection, promotion communication, tracking sales data, and summarizing reports for all parties involved.Proficient in analyzing and validating performance using IRI and Nielson consumer data for Blue Chip companies' promotions.Deduction manager for other Key Manufactures including Unilever, B&G Foods, and Reckitt Benckiser. -
Operations ManagerLaurel Bank Campground May 2011 - Nov 2012Implemented new marketing strategies and insights to drive business and customer satisfaction. Oversaw all operations of seasonal campground with a focus on providing exceptional customer service. Implemented efficient office management techniques to cut overhead and lower operation costs.
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Client Services SpecialistScanner Applications Inc. Jan 2006 - Apr 2011
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Operations ManagerMort'S Imports Llc Jul 2004 - Jan 2006Implemented new market strategies to increase pre-owned auto sales to over $600K in sales annually. Researched and analyzed automotive market trends to provide niche market sales for business. Managed internet advertising and email communication resulting in 70% of monthly sales being generated from online leads.
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Marketing ConsultantMercy Health Partners Sep 2004 - Jul 2005Cincinnati, Ohio, UsDeveloped and managed a wide range of marketing tools, including promotional materials, direct-mail pieces, and off-site presentations.Maintained and increased client base by designing and implementing strategic customer-retention projects.Provided leadership and direction to marketing associates to guide the creation of marketing materials and ensure congruence with objectives. -
Marketing ConsultantMercy Health Partners 2004 - 2005Cincinnati, Ohio, Us -
Territory ManagerJohnson Brothers Carolina Distributing May 2003 - Apr 2004Covered an established territory of licensed accounts in the; Expanded sales of all JB brands, primarily wine products from the Ernest & Julio Gallo Winery.Responsible for product distribution, shelf image and display merchandising.Relationship building with retailers, attaining highly sought-after displays over competitors.
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PresidentUniversity Recreation Council Oct 2000 - Jul 2001
Ashley Mcarthur Education Details
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Appalachian State UniversityManagement -
Appalachian State UniversityGeneral -
North Carolina State UniversityGeneral Studies
Frequently Asked Questions about Ashley Mcarthur
What is Ashley Mcarthur's role at the current company?
Ashley Mcarthur's current role is Manager - CSAE Program at Baxter.
What schools did Ashley Mcarthur attend?
Ashley Mcarthur attended Appalachian State University, Appalachian State University, North Carolina State University.
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