For more than 20 years, E4E Relief has been the leading provider of emergency financial relief programs, rapidly responding to disasters and hardships on behalf of corporations around the world. We empower global companies to provide meaningful financial relief to employees and other key stakeholders when they need it most.  Since 2020, E4E Relief has received more than $340 million in donations and awarded more than $240 million in charitable grants, supporting relief efforts for over 6 million people worldwide.

•Guide clients through grant application process adhering to program parameters•Enter client interaction details in CRM system to track requests, document problems, and recordsolutions offered•Offer direction and assistance to clients, paying attention to special needs or wants•Answer on average 40 client telephone calls daily to avoid on-hold wait times•Conduct client interviews to assess compliance with related laws, policies, and regulations•Process application life cycle from preparation through final close-out

•Completed accurate order entry, including data verification for multiple builders•Effective liaison between customers, builders, and internal departments•Communicated with team to verify information, filled out appropriate paperwork and carried out specified requests

•Evaluated product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds•Supervised Warehouse Associates for order fulfillment and inventory-related assignments•Established and maintained good relations with customers, vendors and shipping carriers•Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets•Efficiently dealt with changes, delays, and unexpected events to ensure customers receive products on time

•Worked closely with Executive Director of Autism Speaks raising $47,000 for silent auction•Cold and warm-called on average 25 businesses daily for non-monetary donation participation•Secured donations from business participants weekly•Networked in community increasing Autism awareness•Cultivated relationships for future event participation

•Monitored shelter to ensure proper accountability and safety for (200) guests•Supported staff by completing data entry, reports, and daily logs•Achieved results in ambiguous environment with high level of accuracy and attention to detail•Input guests data using Homeless Management Information System, adhering to all procedures to keep information private