Ashley Miller Email and Phone Number

Time off for cancer treatment and recovery

• Coordinate new candidate onboarding for RPO client in US and Canada. Including sending offer letters, conducting background checks, ordering equipment/credentials, and I9 verification• Established tracker to streamline client onboarding process, track equipment, ensure new candidates walked in, and I9s have been verified• Worked with leadership to establish SOP for pre-employment checks and I9 processes*Contract Ended*

Laid off/position eliminated

• Reporting to the Operations Manager and Director. Lead the Talent Acquisition Operations Team in daily reporting, auditing, process implementation/documentation, and compliance• Managed audit tracker for Pre-Boarding Assistant audits for licensing, credentials, and certifications for Kaiser Permanente new hires. Including audit error follow up with leadership for resolution, weekly updates with total audit numbers and pivot tables for team error ratios• Managed Daily Sign On Bonus Report for new hires. Including verifying qualifying criteria, regional blanket approvals, and quality check of report data integrity and alignment• Served as back up for Operations Manager, Pre-Boarding Assistant Auditing, Recruiting Assistant Traffic Cop Reporting, and Sign On Bonus processing• Created process documentation and trained team members on reporting procedures**LAID OFF**

• Completed 2-week Google Sourcing Specialist training including, but not limited to reviewing resumes for leveling, interviewing skills, and Google product knowledge. • Responsible for auditing sourcing and recruiting processes for Google. This includes reviewing and auditing interview scheduling and screening activities, creating and running reports to validate accuracy of data, ensuring adherence to the recruitment process and system administration, and collaborating on special audit projects.• Collaborated with QA Team to create a first-ever audit framework to evaluate sourcers and recruiters in their adherence to Google’s hiring process, by utilizing available training resources and SOPs. Resulted in identifying areas of improvement in training that led to positive change in the program and process• Created QA Auditor specific Reference Guide utilizing Google Sheets to organize extensive sourcing and recruiting resources for Google/RSR project • Conducted weekly meetings with Team Leads for Google Sourcing/Recruiting to share data insights and areas of opportunity• Collaborated with a small team to create QA Auditor specific training for new hires as well as continuous collaboration for process alignment across the QA Auditor team

• Responsible for coordinating and executing new hire paperwork for US and Canada. This includes facilitating employee background checks and drug testing, collecting client-specific documentation, processing e-verification, providing information for group medical insurance/401k, and timesheet submission.• Establish and maintain effective relationships with internal and external customers• Responsible for operational compliance to The Select Group policies and procedures with an overall focus on data quality. Data includes employee compensation, benefits, PTO, specific state-mandated sick leave, etc.• Ensure each consultant has an excellent experience while employed with The Select Group• Responsible for maintaining and updating records for client requirements to ensure accuracy and receive passing grades for client audits.• Document and improve upon operational processes involving new hires, employee changes, and terminated employees.• Work cohesively with other support teams, including legal, payroll, and finance to ensure compliance.

• Regional Onboarding Coordinator for 10 recruiters over 4 high volume branches for Adecco Medical & Science• First colleague in Onsite Coordinator role working remotely for Adecco Engineering and Technology• Collaborated with Regional Operations Manager to create Consultant Advocate role to support 6 branches• Partnered with recruiting team and client to manage 30+ associates for an ongoing project as Onsite Coordinator• Successfully developed onboarding processes/training documents to increase efficiency and train managers/recruiters, and new colleagues• On-board new associates- including E-Verify, criminal background checks, drug screening, employment/education verification, and vendor credentialing to meet client requirements (First Advantage, Hire Right, Asurint, Sterling)• Point of contact for booking weekly air travel/hotels, reconciling credit card invoices, billing client, new hire orientation, and payroll issues• Maintained employee files to ensure compliance and data integrity within human resource information system

• Accounts Receivable for an audio equipment sales/rental company for film and television. Nashville, Toronto, and Vancouver offices • Managed items sold on consignment/administered credits to sellers • Front desk coverage, including all incoming calls and walk in customers for Nashville office

• High volume customer service call center for multi-state auto insurance company• Included policy changes, billing inquires, payments, and quotes for insureds and agents• New claim intake calls for insured customers• Trained new hires