• Show willingness to go above and beyond to provide great customer service • Professionally handle customer service escalations and work to resolve them in a timely manner• Responsible for merchandising and operational tasks• Able to work proficiently in a fast-paced environment• Positive mind-set; Wholehearted and Energetic• Driven to meet and exceed sales targets• Passionate about learning new technology and tasks required to perform the best way possible

• Customer service oriented to develop strong rapport with new and existing clients • Delegate tasks and motivate staff members to ensure the store is run to the best of its ability• Able to work well in a team oriented environment• Ensure store meets and exceeds sales targets• Merchandise the retail store according to business standards• Knowledgeable about current promotions, phones, rate plans and smartphone care plans • Perform minor repairs on products or equipment

• Customer service oriented to develop strong rapport with new and existing clients • Knowledgeable about current promotions, phones, rate plans and smartphone care plans offered.• Comfortable with new technologies; finish training for new products in a timely manner• Able to work well in a team and a fast-paced environment• Perform on-site troubleshooting and minor repairs

· Preparation of hot and iced coffee beverages· Cash management; responsible for cashing in and out of every shift, as well as safe verification· Training of new employees· Complete cleaning and sanitation duties daily· Handling of pastry and sandwiches· Arrange food and coffee tastings daily· Knowledgeable about products to provide a greater customer service· Responsible for deployment for efficient customer service while on shift