Ashley Moore Email & Phone Number

West Hollywood, Ca, Us

Atlanta, Ga, Us

Worked with Stakeholders to leverage Out of the Box Salesforce features to improve business processes. Identity gaps and requirements to funnel data from Meetup.com and Web-to-Lead forms into Salesforce. Implemented security and sharing rules at object, field, and record level and created roles for reps and managers. Created various profiles and configured permissions for the business users according to the organization’s hierarchy.

Charlotte, North Carolina, Us

• Responsible for leading projects within the Sales & Commercial Excellence domains• Work with business contacts to understand, validate, and translate business requirements into technical specifications• Perform impact analysis for change requests and recommend a technical solution to meet business requirements• Create data visualization dashboards and effective reporting to gain insights and drive actions• Leads projects through the conceptual, requirements gathering, design, development, and implementation phases• Organize and leads a cross-functional team towards timely execution of critical milestones• Plans/schedules work and identifies tasks and sequences to accomplish the assigned scope• Identifies and takes action to mitigate potential risks and issues and makes recommendations to management when escalation is required• Develops and maintains a productive working relationship with project sponsors, customers, vendors and other key stakeholders• Initiates and facilitates team meetings and issue resolution involving the right parties to resolve problems

Atlanta, Georgia, Us

Executed data remediation project to remove stale contacts from the enterprise Salesforce Instance. Collaborated with department leads to document and refine processes, addressing gaps and identifying enhancements. Facilitate migration of customer care system from Desk.com to Salesforce Service Cloud. Leveraged 3rd party integrations to bring data collected by form software, donation management software, Facilitated system migration from legacy instance to new instance upgraded with Salesforce Nonprofit Success Pack, Outbound Funds Module and Donation Management software.

Dekalb County, Georgia, Us

Executed data remediation project to ensure that the CRM was a reliable source of truth for the enterprise. Integrated Calendly and Microsoft Outlook to manage appointment setting and task management. Utilized Process builder to automate task management and product delivery processes. Developed reports and dashboards to track key metrics.

Atlanta, Ga, Us

To consistently create provide excellent customer service by working in conjunction with sales associates and office staff to oversee the smooth day-to-day operations. Reviewing sales and activity reports, and other performance data to measure productivity and goal achievement. Coordinating marketing online and traditional marketing activities. Managing and support team members with sales processes, communication systems and marketing tasks.

Initially hired to provide support for day-to-day marketing and sales operations. Coordinated approximately sixty sales contracts per year, from seller acceptance of offer through closing, ensuring that contractual obligations were met. Coordinated digital and print marketing campaigns, gaining familiarity with collaborating with vendors. Collaborated with team to implement sales plan.Promoted to manage brand awareness and lead generation through digital channels to include newsletters, blogs, email marketing. Identifying marketing materials necessary and managing execution of marketing plans. Collaborating with designers and fulfillment centers to execute traditional print marketing. Staying up-to-date on current events and trends as it relates to the real estate industry.

Bachelor Of Education (B.Ed.), Early Childhood Education And Teaching

Master Of Business Administration (Mba), Business Administration, Management And Operations