Ashley Moore Email & Phone Number

Memphis, Tn, Us

Memphis, Tennessee, United States

Collaborate with various departments to develop products and applications that enhance FedEx Freight operations while driving long-term business strategies. Conduct vendor research, assess technologies, negotiate contracts, and provide financial justifications. Oversee the acquisition of new technologies and manage contract negotiations. Use existing tools and create new reporting systems to tackle immediate business challenges, analyzing performance metrics with Operations Management to identify areas for technology improvement. Support process improvement initiatives from start to finish, contribute to enterprise projects by defining and tracking application requirements, and evaluate the impact of technology on FedEx Freight. Produce reports to assess technology performance and reliability, manage Capital/Lease Expenditure Authorization Requests (CLEAR), and oversee the implementation of related capital projects.

Tennessee, United States

Managed and executed strategic projects to drive long-term business solutions. Conducted research and analysis of technology solutions from various vendors to align with cross-functional initiatives. Led the evaluation and monitoring of cutting-edge technology and provided implementation recommendations. Assisted in tactical projects through report and tool creation to address short-term business challenges. Collaborated with operations management and experts to identify and implement modifications to application systems and hardware solutions. Provided actionable insights and data to optimize application systems and hardware. Championed process improvement initiatives from conceptualization to implementation. Developed and tracked requirements for technology solutions that positively impacted FedEx Freight Operations.

Memphis, Tennessee, United States

Contributed to tactical projects by utilizing reports and tools and developing new ones to meet short-term business needs. Analyzed indicators and collaborated with management to identify opportunities for system modifications. Participated in projects, evaluating and tracking requirements for technology solutions. Worked with agile teams on development projects. Provided analysis to support long-range planning. Conducted research on technologies. Developed reports and specifications to evaluate technology solutions. Supported process improvement initiatives.

West Memphis, Arkansas

Managed and optimized line-haul operations, reducing costs and ensuring on-time delivery. Conducted freight flow analysis and made improvement recommendations based on trends. Trained service centers and drivers on policies and procedures to ensure compliance with regulations. Maintained open communication with team members regarding line-haul changes. Recorded and reported daily line-haul activity metrics to field employees and management. Monitored line-haul progress and ensured freight stayed on schedule. Evaluated opportunities to reduce line-haul schedules while meeting service goals. Responded to emergencies by dispatching personnel and providing alternate routes in bad weather. Analyzed breakdowns to determine cost-effective and timely solutions. Managed recovery from purchased schedule delays. Assisted with TCHEK and had experience with transportation routing software.

Memphis, Tennessee, United States

Verified the daily weight and density of shipments, classifying them in accordance with industry standards. Reclassified shipments that were underpaid, resulting in the recovery of $4 million in revenue. Ensured adherence to the guidelines set forth by the National Motor Freight Carrier for weight classifications. Promptly documented and entered any necessary corrections. Played a key role in research projects aimed at enhancing the efficiency of inspectors.

Greater Memphis Area

Performed administrative and clerical duties including file maintenance, copying, phone answering, and data entry. Provided exceptional customer service by addressing delivery needs, resolving issues, and accommodating requests. Managed freight shipment information and responded to customer inquiries via phone, email, and fax. Scheduled delivery appointments, verified drivers' logs, and assisted with city operations. Collaborated with other departments to ensure customer satisfaction.Handled cash and check payments, prepared deposits, and processed COD check remittances.