Client Advisor
Current- Currently on maternity leave -• Assist personal and business clients with their everyday banking needs by completing their banking accurately, respond to client inquiries, and interact with clients throughout the branch to offer assistance and advice.• Take ownership and resolve client concerns at first point of contact seeking solutions where possible and refer more complex situations to another team member• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of in-branch partners or personally fulfill client solutions at the service counter as appropriate.• Manage risks by adhering to compliance routines, processes and controls to protect client and shareholder interests while completing transactions.