Ashley N. Email & Phone Number

New Jersey, United States

Edgewater, New Jersey, United States

• Greet guests as they enter the restaurant and escort guests to their tables, providing menus and assisting with seating arrangements.
• Communicate effectively with servers and kitchen staff to ensure timely seating and service.
• Manage waitlist during peak dining hours, prioritize reservations, and walk-in guests.
• Assist in coordinating private dining events and parties, ensuring guest satisfaction.
• Maintain a clean and organized hostess stand and lobby area at all times.

New York, New York, United States

• Assisted in the creation and maintenance of an Employee Portal using Google Sites, including the development of power forms and templates in DocuSign.
• Organized and managed electronic employee files, ensuring accuracy and confidentiality.
• Gained knowledge from Human Resources courses to real-world issues and projects within the organization.
• Conducted research on various topics related to HR and Operations, including Microsoft Office applications, organizational skills, and best practices.
• Developed presentation and public speaking skills through regular interaction with team members and stakeholders.

New York, New York, United States

• Provide exceptional customer service by attentively listening to customer needs and making recommendations.
• Managed multiple tasks simultaneously, including taking orders, processing payments, and maintaining cleanliness and organization of the dining area.
• Demonstrated strong communication by collaborating with kitchen staff and other team members to coordinate food and beverage services.

Union County, New Jersey, United States

• Greeted up to 100 daily customers, addressed product inquiries, and promoted weekly and seasonal specials
• Coordinated daily tasks with team of 2-5 to deliver best customer service and improve workflow processes
• Organized and restocked inventory while maintaining a neat and clean store environment throughout the shift
• Verified and documented daily close out cash balances for management review

Bachelor Of Business Administration - Bba, Accounting

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Pforzheimer Honors College

Bachelor Of Business Administration - Bba, Psychology

Pforzheimer Honors College

Education record

High School Diploma, 4.2

Activities and Societies: National Honor Society, Spanish National Honor Society