• Develop and implement a new marketing strategy including a social media revitalization and metric tracking, increasing Instagram followers by 371% and Facebook engagement by 383%• Manage marketing and advertising promotional activities (e.g. social media, direct mail and web)• Expand products into new sales channels with new corresponding packaging after identifying retail target markets• Launch guerrilla marketing campaign and events around the country• Built a new website with better visual appeal, responsiveness, effective calls to action, and metric tracking

• Perform market analysis research in order to narrow the company’s focus and business strategy, identify key communication targets, determine the competitive and industry landscape, and implement steps for potential partnerships, as well as develop strategic and digital media plans• Collaborate with CEO on company's focus and business strategy, specifically in terms of marketing and operations• Assist in the creation of signage, circulars, mock-ups, email campaigns, online promotion, etc. with the goal to strengthen BLNDED’s brand positioning and resonance among the target market• Manage and update company database and customer relationship management systems (CRM)• Support the creation and aggregation of content as the main strategy to drive website traffic, profile creation, and data collection

• Responsible for daily logistical operations for multiple products, coordination of services to customer vehicles, and managed vehicle demand in relation to available valet and lot inventory optimization with a team responsible for over 4,500 active monthly users, 13,000 monthly reservations, and 1,200 monthly services• Coordinate and supervise over 90 valets during live, on-demand operations to ensure the smooth and efficient delivery of services to customers across San Francisco, Chicago, and New York City• Serve as a liaison across multiple teams including Customer Delight , engineering, city-operations, and the valet fleet• Query, mine, and organize data from proprietary systems and other data reports (including Chartio, UniKey, and JIRA) in order to accurately perform analyses and tasks• Collaborate with management to increase process efficiencies and write training program curriculum • Actively participate in beta-testing proprietary logistics software prior to product launches while communicating with engineers to resolve system malfunctions and application errors• Provide regular feedback and updates to management on cross functional improvement

• Managed and analyzed shipping quotes for domestic and international imports and exports• Coordinated the receipt, stock placement, and recording of 12 SKUs using Quickbooks and Fulfillment by Amazon while measuring on-time shipments, lost sales, order fill rate, and inventory replenishment using ShipStation• Identified and prioritized opportunities to increase process efficiencies for organizing and tracking inventory data and physical inventory resulting in a reduction in annual holding cost by 21%•Constructed an updated quantity discount, as well as drew on supply chain coordination with a buy-back, revenue-sharing contract strategy • Drafting a buyer agreement for potential partners and buyers• Collaborated with marketing departments to optimize inventory level based on demand (Sales and Operations Planning - S&OP)

• Completed assessment and qualification visits to retain current clients and register new clients in the B.A.G.S grocery delivery program while coordinating logistics of weekly volunteer delivery• Assisted the Operations Director with general support for daily operations including records management, database support, information transfer, and participated in staff meetings to assist in planning the budget and improve processes• Led monthly trainings for 40-60 volunteers, facilitated program curriculum, streamlined processes for registering children for camp, created schedules and oversaw daily itineraries for over 100 campers and staff as the camp Program Director

• Aided in event planning and promotion for individual ministry departments, including summer camps for students and children• Assisted with administration department: collected dues, filed documents, handled phone calls, and planned schedules and activities• Led multiple student bible studies on a weekly basis • Coordinated and strengthened other leaders through activities, devotionals, personal growth, and skill development

• Oversaw the complete processes of opening and closing the cafe• Trained new employees on cash handling, serving customers, cooking, and store procedures• Proposed and implemented new products and strategies to sell these products