Ashley O. Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

In my role as the Assistant Property Manager for a prominent Class AA office and retail high-rise (837K SF) in Downtown Houston, I assisted in overseeing all aspects of property management, including managing day-to-day operations, monthly reporting, and annual budget planning. My responsibilities encompassed tenant relations, contract services, budgeting, financial reporting, and lease administration. Collaborating with cross-functional teams, I addressed tenant needs, resolved issues, and enhanced overall tenant satisfaction. Additionally, I contributed to capital improvement projects and building repair efforts following recent weather events. By maintaining strong relationships with tenants, vendors, and stakeholders, I cultivated a positive and collaborative working environment crucial for the property's success.

Houston, Texas, United States

I provided full administration to several Class A industrial real estate portfolios totaling over 3 million square feet for institutional clients in Greater Houston, such as Portofino, Invesco, and Travelers. Responsibilities included tenant relations, contract services, lease administration, and processing all AR/AP. Proficient in MRI Yardi and Kardin Accounting software.

Baytown, Texas, United States

As a licensed real estate agent, I managed lead follow-ups, conducted property tours, and facilitated open houses to drive sales. Additionally, I crafted comparative market analysis packages for homeowners considering selling their properties. At KW Elite - Baytown, I led training sessions on Social Media Safety and Marketing for Agents. My primary focus was on guiding clients through the home buying/selling process, ensuring a smooth experience and addressing any challenges that arose along the way.

College Station, Texas, United States

As a Leasing Manager, I led tours for prospective tenants, managed move-ins and move-outs, and facilitated lease generation. However, my primary emphasis was on marketing the multifamily apartment complex to the local community to drive leasing numbers. Daily tasks included distributing gift bags with branded merchandise to local businesses to establish partnerships and visiting college campuses to promote leasing specials to students. Additionally, I organized tenant events, managed leasing consultants' schedules, and conducted monthly market comparisons to assess our marketability and performance, reporting findings to the area manager.

College Station, Texas, United States

As the primary support for the Leasing Coordinator, I played a vital role in the leasing process, particularly during peak seasons. This involved directing leads, updating listings, conducting background/credit checks, and generating leases using BlueMoon software. Given the dynamic nature of our location in a college town, my responsibilities adapted to meet seasonal demands. During move-in seasons, I assisted with move-in/out appointments, key distribution, and tenant relations. In the winter months, I transitioned to the accounting department, where I focused on data entry and invoicing using Rent Manager software.