Ashley Ott Email & Phone Number

Phoenix, Arizona Area

Phoenix, Arizona Area

• Lead Accounts Receivable and Billing for multi-million dollar tax consulting company• Worked with programmers to improve the billing dashboard within the CRM.• Assisted in development and process improvement procedures to enhance the workflow of the department. Worked with Controller to initiate a uniform accounting processes for the company’s 30+ geographically dispersed offices nationwide.• Created training materials for employees new to the department and facilitated training of said employees.• Managed billing and accounts receivable data base (Advantage, Adassist,); conducted data entry for up to 200 invoices weekly• Responsible for monitoring and maintaining assigned accounts – customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.• Provided Customer Service regarding collection issues, processed and reviewed account adjustments. Resolved client discrepancies and short payments. • Audited and approved expense reports for all employees

Stuttgart Area, Germany

Special events/program volunteer

Greater San Diego Area

Efficiently and effectively manage 100+ ecommerce accounts, duties include: client relationship management, working closely with the developers to ensure all projects are being completed in a timely manner, approving billable time for weekly billing periods, reviewing websites on regular basis and offering consultation to merchants in the form of “Project Recommendations” which reflect current industry best practices, project/time management for larger scale projects, educating merchants on the basic functions of the Miva Merchant software.

Greater San Diego Area

Accurately conveyed course and program information, including: advising students regarding admissions requirements as well as processes and degree options; tracked the academic progress and success of 20+ students at time. Received “Admissions Counselor of the Day” Award, evaluated as “Competent” in all monthly reviews.

Greater San Diego Area

Worked in family's home; completely responsible for 2 girls (ages 3 and 7); required patience, organization, and improvisation in order to stay on schedule and keep everything running smoothly. Received a significant pay raise after 4 months on the job.

San Francisco Bay Area

* 22 girls ages 13-16; planned soccer practice sessions and motivated the team, taught technical and tactical skills to improve both their ability to read the game and their individual soccer skills; 3rd place in the league.

San Francisco Bay Area

* Participated in a program in which I learned the different principles of management (store operations, recruiting, store experience, diversity, human resources, and brand senses) and then used those principles to assist in managing a multi-million dollar company; effectively managed 50+ employees; inventory control, supply chain management, set display of new merchandise, interviewed candidates, hired and trained new employees. Also given the responsibility of carrying out the duties of 2 different Assistant Managers when we were short staffed.

Birmingham, Alabama Area

Prospected and approached over 3,000 families from various socio-economical backgrounds; executed all sales, ordering, accounting, inventory, and delivery of products; Gold Award (75+ hours a week every week of the summer), invited on the incentive trip based on volume of sales.