Identifies, directs and monitors internal and external communication initiatives to enhance the mission of the Foundation. Responsible for developing brand recognition, creating communications strategy, designing creative marketing campaigns and cultivating strategic partnerships to increase philanthropic support and awareness in the community. Works in a dynamic and fast-paced environment to produce newsletters, reports, invitations, and materials for campaigns and appeals and to advance digital strategies(social media, website, email). Collaborates with and provides direction to other team members and reviews all deliverables to ensure they align with organization’s mission, vision and tone of voice.

Responsible for creating, improving and maintaining content to achieve our business goals. Contributes to all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience. Coordinates and produces digital media content on-site at special events, such as the East-West Shrine Game, Shriners Hospitals for Children Open and Imperial Session. Plans and produces digital journalism, media relations, marketing, social media and strategic communications that will enrich our digital content in unique and thoughtful ways that would further our mission and strategic goals. Serves as a liaison to both the media and the public, managing media relations. Represents the organization in public events and media exposure activities to promote community engagement.

Provides written content, adhering to organizations’ styleguides and standards, for a variety of publications, both print and electronic, for the corporate marketing and communications department of Shriners International Headquarters. Assists with proofreading and editing, as requested. A member of the corporate headquarters' Special Events Committee, helping to plan and execute internal events throughout the year. A member of game OPS support for the East-West Shrine Game, held annually in St. Petersburg, Florida. Participates in partnership activations in the community, representing Shriners Hospitals for Children.

Provided general support for the Corporate Public Relations Department and Corporate Director of Public Relations. Triaged and/or fulfilled requests from the fraternity, hospital system and public on a wide range of topics. Provided customer service support for the department’s main telephone line as the first line of contact. Communicated organizational initiatives and standards directly to fraternal, hospital and public audiences. Coordinated and led tours of Shriners International Headquarters. Catalogued, reproduced and distributed multimedia materials. Maintained TVEyes Media Monitoring Suite.

Designed, initiated, and co-head a company-wide campaign for the American Heart Association’s Big Bend Heart Walk, with final total surpassing goal by 137%. Promoted and maintained the Tallahassee Democrat’s NIE (Newspapers in Education) program, with a constant communication with parents, teachers, and schools throughout Leon County. Managed social media pages to promote community engagement and public relations. Addressed concerns and generated positive communication with members of the public. Regularly attended a variety of civic meetings on behalf of the Tallahassee Democrat. Created sponsorship agreement proposals for companies/events/advertisers. Coordinated and led large group tours of the historic Tallahassee Democrat. Wrote copy for various company needs in order to assist marketing initiatives.

Provided superb customer service and warm hospitality to members and their guests, including individuals in the political, professional, business, and university communities. Organized, set up and served functions ranging from small intimate dinners to large-scale banquet events.

Completed extensive and world-renowned Disney University training program in order to become an official Disney Cast Member. Maintained the utmost guest satisfaction in order to adhere to Walt Disney Company standards. Communicated with guests in order to serve as a knowledgeable resource. Preserved the “magic” in order to uphold the Disney name.

Helped manage birthday party event functions, including finances. Developed marketing and advertising strategies to promote business. Supervised employees while overseeing events to ensure customer satisfaction. Trained new employees. New position created by General Manager as a result of high success in previous position of event attendant. Named “Employee of the Month” for the entire center.