Certified Registered Behavioral Technician leading staff of 30+ employees while working as a preschool associate and behavioral therapist for children with developmental disabilities and speech delays.• Crafting training materials and coordinating training for all new employees.• Tracks inventory and manages ordering across multiple facilities and building plan for scaling to additional locations.• Managing activities for class of 8+ high-needs students while facilitating training, building lesson plans,gathering data, and maintaining individual behavioral plans.• Working with applied behavioral analysis (ABA) therapy clients, and maintaining repository of notes onprogress leading to a decrease in negative behaviors and an increase in functional behaviors.

Coordinated all aspects of running a medium-sized counseling clinic, facilitated group sessions, and fielded client inquiries while maintaining a kind, happy attitude.• Crafted a tracking system to maintain critical status updates for clients’ attorneys and probation officers on a regular basis, resulting in increased awareness of their clients’ progress through the program.• Coordinated assessment schedules and group sessions, managed billing and paperwork for busy clinicseeing 30+ patients per day.• Transitioned fully analog clinic to online operations including digital client management systems, cloud file storage, and implemented tele-health protocols, leading to increased capacity.• Maintained organized practice structure while leading substance abuse and anger management groups,organizing employee training programs, and developing a new client tracking system.

Conducted office operations and processed housing contracts for a title company that averaged 40+ closings per month.• Increased closing efficiency by creating a streamlined process for opening contracts, ordering surveys, and expediting background checks.• Coordinated a consistent client experience by maintaining status updates, answering client questions, and anticipating client needs.• Maintained database of housing contract data for processing.

-Responsible for keeping all social media facets of the conservatory up-to-date. -In charge of creating social media content that draws in prospective students and audience members. -Responding to questions and inquiries made on the conservatories many social platforms.