• Send weekly statuses, meet with client project managers weekly, and host/document monthly stakeholder calls. • Work closely with the Product and Data Implementation Managers to implement financial services compliance SaaS products for RegEd Enterprise clients. • Work with Implementation Managers to gather status updates and update combined project plans • Develop strong working relationships with clients as they move through complex multiple-product implementations that can last for several months• Provide guidance to the client and escalate concerns that are not able to be resolved to the management of the Implementation team • Manage project plans to meet implementation time-frames and budget directives • Manage client meetings effectively and efficiently, engaging multiple stakeholders

• Delivered new MLS system(s) within the negotiated 20-week timeline, achieving critical milestones on time and under budget. • Served as client’s single point of contact, independently managing multiple large-scale complex application and database implementation projects. • Led and managed staff of 3 team members in implementing complex technical IT projects from inception to installation.• Led kickoff, requirements gathering, and application designing meetings to validate requirements with stakeholders, business users, and project team using Zoom and in-person meetings.• Led data mapping sessions with stakeholders to understand business needs.• Developed project plans and managed project scope utilizing waterfall and agile methodologies.• Maintained open communication by presenting regular updates on project status to customers.• Managed and motivated project teams to promote collaboration and keep members on-task and productive.• Built solid and lasting relationships and strategic partnerships through exceptional client service.• Solid understanding of the SaaS system to help troubleshoot technical issues and provide recommendations and best practices for project requests.