Ashley Peer-Kupfner
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Ashley Peer-Kupfner Email & Phone Number

Lead Business Execution Consultant - Commercial Banking Intelligent Automation at Wells Fargo
Location: Broomfield, Colorado, United States 7 work roles 2 schools
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Current company
Role
Lead Business Execution Consultant - Commercial Banking Intelligent Automation
Location
Broomfield, Colorado, United States
Company size

Who is Ashley Peer-Kupfner? Overview

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Quick answer

Ashley Peer-Kupfner is listed as Lead Business Execution Consultant - Commercial Banking Intelligent Automation at Wells Fargo, a company with 246787 employees, based in Broomfield, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Ashley Peer-Kupfner.

Ashley Peer-Kupfner previously worked as Senior Business Systems Analyst - Intelligent Automation at Wells Fargo and IT Service Desk Operations Analyst at Ibm. Ashley Peer-Kupfner holds Associate Of Science (A.S.) from Front Range Community College.

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Email format at Wells Fargo

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Wells Fargo

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Profile bio

About Ashley Peer-Kupfner

-Implemented cost savings of $1.2M annually by evaluating high-risk business processes and designing automated solutions. -Eliminated $15M in risk after leveraging OCR extraction with machine learning to automate data entry workflows.-Slashed manual errors from 15% to >1% by identifying remedial tasks and developing high-impact automated processes.Envisioning solutions and creating data visualizations to drive effective business decision-making.Results-driven and team-oriented analyst with a proven track record of excellence in discovering opportunities to improve business efficiency, quality, and cost-effectiveness. Commended for automating process flows, leading product design, and managing projects from conception and development phases through execution. Delivers results within budget and timeline expectations. Drives positive changes across workforces through a dedication to quality assurance, operational excellence, and systems enhancements.Experienced Senior Business Systems Analyst with a proven track record of driving process automation and digital transformation initiatives. Skilled in bridging communication gaps, leading software demonstrations, and partnering with cross-functional Scrum teams to develop user stories, eliminate defects, and deliver seamless user experiences. Excels in a Product Owner role, leveraging RPA, API integrations, OCR extraction, and data warehousing tools to automate manual processes. Adept at establishing KPIs, quantifying business value, and ensuring compliance with regulatory requirements. Collaborative leader who builds strong relationships with stakeholders and fosters a positive, productive work environment.Product Design  Workflow Automation KPI Development  Project Roadmaps  Process Automation  Business Analysis Process Improvement  Data Analysis & Visualization  Customer Service  Agile/SCRUM  Project Management  Quality AssuranceSoftware Demonstrations  Cross-functional Collaboration  Change Management  Process Documentation  Training & Coaching RPA (UiPath)  API Integrations  Stakeholder Engagement  Technical Documentation Technical Documentation  Systems Design

Current workplace

Ashley Peer-Kupfner's current company

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Wells Fargo
Wells Fargo
Lead Business Execution Consultant - Commercial Banking Intelligent Automation
san francisco, california, united states
Website
Employees
246787
AeroLeads page
7 roles · 18 years

Ashley Peer-Kupfner work experience

A career timeline built from the work history available for this profile.

Lead Business Execution Consultant - Commercial Banking Intelligent Automation

Current
Oct 2024 - Present

Senior Business Systems Analyst - Intelligent Automation

-Implemented cost savings of $1.2M annually by evaluating high-risk business processes and designing automated solutions. -Eliminated $15M in risk after leveraging OCR extraction with machine learning to automate data entry workflows.-Bridged communication gaps with 10+ interface partners while coordinating the development of automation processes.-Led.

Nov 2021 - Oct 2024

It Service Desk Operations Analyst

Ibm

Boulder Colorado

  • Slashed manual errors from 15% to >1% by identifying remedial tasks and developing high-impact automated processes.
  • Elevated operational efficiency by 10% each year after designing and implementing 50+ changes to service desk processes.
  • Analyzed 30+ major success metrics and created data visualizations on behalf of senior management and key clients.
  • Prepared visual representations of data in Power BI to empower the daily operations of a 250+ agent support desk.
  • Owned responsibility for process improvement and developing robotic process automation with Automation Anywhere and Power Automate.
  • Gained IBM Automation Practitioner certifications and applied Agile methodologies to build a new automation team.
2015 - 2021 ~6 yrs

Senior Technical Support Analyst

Ibm

Boulder, Colorado, United States

  • Promoted to full time operations analyst after 3 years of exceptional experience as the top support analyst.
  • Mastered advanced technical troubleshooting for complex software related issues resolving 30+ daily customer cases
  • Created comprehensive technical documentation to expand the knowledge base and enable self-service.
  • Mentored and trained new support agents while leveraging performance data to create personalized training programs
  • Created technical documentation and trained 20+ agents to improve first time fix metrics.
  • Triaged hundreds of requests and route to resolver teams for more complex issues, reducing resolution time by 22%
2012 - 2015 ~3 yrs

Customer Service Representative

Daily cash management of cash drawers including locating over rings and balancing drawers. Established excellent customer service through communication and teamwork. Addressed customer complaints and concerns while also providing feedback to managers.Preformed closing tasks including sweeping, mopping and organization.Constant multitasking while also.

2010 - 2012 ~2 yrs

Day Care Provider

Upsy Daisy Day Care

Created new and exciting activities for kids that are safe and adhere to parental requests.Prepared healthy meals for large groups of childrenCompleted CPR and basic first aid training as required for the position.

2008 - 2012 ~4 yrs

House Cleaner

P.K.'S Cleaning

Dusted, mopped, vacuumed, and organized entire households.Assisted in the daily operations of a small local business.

2008 - 2012 ~4 yrs
Team & coworkers

Colleagues at Wells Fargo

Other employees you can reach at wellsfargo.com. View company contacts for 246787 employees →

2 education records

Ashley Peer-Kupfner education

Associate Of Science (A.S.)

Activities and Societies: • Dean’s list recipient • Economics club member and participant

High School Diploma, High School Diploma

Peak To Peak Charter School

Activities and Societies: • Honor roll • Varsity volleyball starter

FAQ

Frequently asked questions about Ashley Peer-Kupfner

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What company does Ashley Peer-Kupfner work for?

Ashley Peer-Kupfner works for Wells Fargo.

What is Ashley Peer-Kupfner's role at Wells Fargo?

Ashley Peer-Kupfner is listed as Lead Business Execution Consultant - Commercial Banking Intelligent Automation at Wells Fargo.

Where is Ashley Peer-Kupfner based?

Ashley Peer-Kupfner is based in Broomfield, Colorado, United States while working with Wells Fargo.

What companies has Ashley Peer-Kupfner worked for?

Ashley Peer-Kupfner has worked for Wells Fargo, Ibm, Coal Creek Sports Center, Upsy Daisy Day Care, and P.K.'S Cleaning.

Who are Ashley Peer-Kupfner's colleagues at Wells Fargo?

Ashley Peer-Kupfner's colleagues at Wells Fargo include Antoinette Hardison, Jason Foltz, Tyler Winegar, Chandrakanth Yadavalli, and Sai Kumar Chintakuntla.

How can I contact Ashley Peer-Kupfner?

You can use AeroLeads to view verified contact signals for Ashley Peer-Kupfner at Wells Fargo, including work email, phone, and LinkedIn data when available.

What schools did Ashley Peer-Kupfner attend?

Ashley Peer-Kupfner holds Associate Of Science (A.S.) from Front Range Community College.

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