Ashley Pfeffer Email & Phone Number

Saint Paul, Mn, Us

Organize custom travel itineraries to create memorable experiences for individuals, families, groups, and destination weddings so they can enjoy their trip with no stressComplete travel research and attended FAM's in order to best educate myself for clients wants, needs, and budgetCollect & process deposits and record payments using TMSMaintain clear written and verbal communication to keep my clients updated on any changing travel informationProficient with computer programs as well as troubleshooting computer and internet issues Responsive and focuses on great follow up with both clients and vendorsContinually gaining knowledge on new programs, policy's and procedures, and more of numerous booking suppliersUse CRM to set-up email automation to streamline processes and track salesUtilized social media as a way to promote business and gain new clients

United States

Managed multiple projects of varied sizes from start to finish at one time and prioritize competing tasks simultaneouslyWas the go-to trainer for new servers/wine educatorsCreated a positive customer experience by delivering exceptional service to all partiesKeep a clean environmentMemorized the menu and rotating items to give customers personalized recommendations based on their likes and dislikesWarmly greeted new & returning customers while building relationships resulting in customer loyaltyEmployed up-selling techniques to increase revenueRemained composed during periods of understaffing while adjusting to the needs of the customer Listening to the customer to understand what wine recommendations would be best based on their unique preferences

Created new and updated current MLS listings and assisted with marketing to ensure social media, photos, signs, and other materials were correctWorked directly with realtor on up to 30 client files at one timeCollaborated with all parties to ensure required documents were completed correctly and on time Developed a strong understanding of residential real estate contracts, disclosures, and procedures Performed office duties including copying, faxing, phone calls, filing, drafting emails, taking notes & measurement, and creating invoicesAttended listing meetings, showing appointments, and closings

Remote

Responsible, detail-oriented and have an excellent work ethic while also being extraordinary with time management skillsCommitted to growth and development including learning through written communication and emailsFlexible and available to support the scheduling needs of the business in a remote environmentTech-savvy, a self-starter and a quick learner when working with new technologyComfortable using or learning G-Suite applications, including Google Docs, Gmail, etc.Natural problem solverProvided outstanding remote customer service by building relationships with and styling clients using our proprietary software that blends the art of styling with scienceBelieves we are better together and an organization that encourages partnership and feedback in service of growing, learning and developmentTake initiative and contribute to the company by being the voice of the client and surfacing feedback to the Merchandising teamPart of an innovative cross-functional styling community of critical thinkers using creative solutions and technology

Nurtured and cared for 3 young children, structured their day by delegating between play time, nap time, and meal times, prepared healthy meals, promoted a learning environment by using puzzles and flash cards, assisted in the development of the children by teaching them how to use the bathroom, how to get dressed/put on shoes, brush their teeth/hairEnsured the home was clean when the parents arrived by sweeping, doing dishes and taught the children how to clean up their toys appropriately

Greeted customers and assisted them by helping choose clothing they felt comfortable in, obtained cash/card/check payments working with the register, optimized changing room area flow by getting rooms for customers in a timely manner, answered phones and directed accordingly, and folded clothesFollowed cleaning procedures listed out by company to ensure a clean and enjoyable shopping experience, verified cash register at end of business day, and stocked the floor with new merchandise

(End Date of May 2014)Interned for the Associate Director for Patient Care – Julie BruhnParticipated in daily morning meetings, learned about the recruitment process through Resource Board, gained experience in completing reports, letters and presentations by using Microsoft Office programs such as Excel, Word, PowerPoint, and took notes for meetings Gained knowledge about day-to-day activities to keep up with compliance, obtained understanding of strategic planning, analyzed and interpreted information about access to facilities for Veterans, gathered staffing methodology statistics to organize and create it in a presentable fashion

Fargo, North Dakota Area

Registered patients in a timely manner, obtained information needed to effectively help the triage nurse understand why the patient was being presented to the ED, gathered, validated and revised patient information such as demographics and insurance information by using EpicUpdated patient insurance dependent on reason being seen, improved medical terminology knowledge Communicated with House Administrator/Patient Float Coordinator to help coordinate and assign patient rooms from direct admits or in facility transfers, upgraded patient statuses delegated by utilization management, gathered signatures from patients throughout the hospital Supervised employees by delegating assigned work areas, provided information for employees who didn’t understand how to complete a task, scheduled breaks to keep a maximized work flow, worked with nurses to ensure the best experience for patients, improvised work flow and tasks when short on employee coverage, effectively passed on concerns presented to me onto lead supervisors