Ashley Philipps Email & Phone Number

Greater Chicago Area

• Support dynamic regional/market assignments of all aspects of Acquisition/Zoning/A&E/NTP deliverables• Perform soft audits (lease/amendments review, leverage Z&P Analysis, file audit)• Negotiate with landlords to obtain an outcome that is in the client’s best interest from a financial and legal standpoint Coordination of any fees required for zoning and permitting fees, etc.• Obtain any necessary due diligence from site or property owners and confirm leasing, zoning, permitting, and environmental compliance• Resolves leasing, zoning, and permitting issues as needed

Greater Minneapolis-St. Paul Area

• Train team members on how to deliver fast and friendly service. • Cross train team members to provide coverage and backup for service areas.• Achieve REDcard conversion goals by coaching team members to follow the register prompts; knowledgeable about REDcard benefits and communicate REDcard benefits to encourage guests to apply or use a REDcard account.• Ensure accuracy of guest transactions, minimize Fix a Mistake and Paid and Left.• Reduce shortage by ensuring defectives are processed correctly and items are bagged safely; avoid shortcuts and take appropriate partners to address any concerns; promote theft and fraud prevention through guest service. • Eliminate guest wait by being active and visible at the front lanes; resolve problems at all service areas within 60 seconds; respond to all alerts promptly. • Lead cashiers to speed and service excellence by setting high expectations.• Ensure service areas are never above the maximum 1+1 standard of one guest being checked out and one guest waiting.

Winona, Mn

• Collaborate with designer to create an appealing company web page.• Responsible for all online referrals and interfacing with other dental offices to promote smooth patient transitions.• Work with graphic companies to design signs to attract new patients.• Designed new patient packets to expedite registration process for first time patients.• Greet patients to set the tone for a positive first patient experience.• In charge of patients recall to maintain excellent dental health throughout the year.

Greater Milwaukee Area

• Ensure accuracy of client orders while providing personable customer service skills.• Responsible for various cleaning projects such as dishes, sweeping/mopping floors and keeping up cleaning maintenance throughout the day.• Selected as Deli spokesperson to showcase store specialties during promotional demonstrations.

Winona, Mn

• Assisting residents during meal times.• Responsible for creating, implementing and leading the new hostess employee program.• Interact with residents to enhance overall dining experience.• Responsible for serving a group of 60 residents as well as clearing and cleaning up dining room.• Market the assisted living experience by greeting visitors and giving tours with warmth and enthusiasm.

Winona, Mn

• Oversee front office operations and proved impeccable customer service.• Utilize various computer applications to process new student applications.• Responsible for scheduling appointments, and sending out emails with information to prospective students.• Ambassador by leading tours of prospective students and their families while highlighting the University’s assets.• Consulted on various layouts and designs to be placed in prospective student pamphlets.

Bachelors Degree, Marketing

Bachelors, Marketing