•Designed and built a brand-new website, membership database, and LMS to enhance member user experience•Executed curriculum development, delivery, and assessment of 8 conferences (4 in-person, 4 virtual), 30+ online courses, 20+ webinars, and 4 workbooks providing more than 485 hours of education for 9,000+ learners•Pivoted a conference in 2022 for 650+ learners to virtual in 11 days, exceeding in-person event profit goal by 12%•Designed and developed a virtual platform in 2021 to host 1,000+ learners, exhibitors, and sponsors for a 5-day intensive educational course•Designed and implemented 4 mobile apps, including educational content, networking opportunities, gamification features, real-time event performance, and increased ROI for sponsors (97.4% engagement rate)•Automated manual speaker management process to increase efficiency, productivity, and improve user experience •Developed a project proposal for a novel digital learning activity based on adult education principles to improve knowledge and competence, expand organization reach, and increase revenue (i.e., mobile microlearning app)•Successfully wrote and managed 3 CDC grants and contracts to develop educational tools for nationwide program; oversight of contractors, SMEs, and external partner organizations •Composed ADA CERP provider renewal application, including operational policies and procedures, CE activity documentation, and an organizational self-assessment; was awarded the highest level of continued recognition

•Oversaw a portfolio of 15 online scenario-based courses, 11 conferences, and one certification program; critically analyzed qualitative and quantitative results to measure the impact of programs•Initiated technology upgrades to maximize education staff capacity and improve physician volunteer experience •Collaborated with team to replace outdated CRM database with NimbleAMS and create a CME claiming website•Prepared and monitored annual program budget of approximately $1.4 million; analyzed variances quarterly and produced financial forecasts and projections•Participated in six, multi-month technology initiatives with 10-50 staff, two of which impacted 100% of customers; analyzed initiative risks and created contingency plans, developed system requirements, conducted user acceptance testing, participated in sprint planning/reviews, and vendor demos•Motivated three direct reports; delegated tasks, managed team communications, established protocols, determined milestones and goals, and promoted staff professional development

•Leveraged four physician-comprised committees to identify educational need and performance gaps, establish program schedules, and define learning objectives to ensure ACCME compliance •Spearheaded the management and tracking of 100+ speakers including invitations, agreements, travel arrangements, collection of materials, onsite logistics, and financial payment •Generated and executed marketing strategies resulting in a 17% increase in registration over previous year•Developed and managed budgets of approximately $800,000•Reduced program expenses by 23% by converting printed educational materials to online resources hosted on LMS•Conducted trainings for full-time and temporary staff to establish a common understanding of onsite responsibilities

•Guided two physician-comprised committees to develop and implement online, self-paced educational activities •Collaborated with team and 3rd party vendor to successfully launch an LMS to enhance educational offerings •Planned three live courses with more than 100 attendees each; oversaw content development, organized speaker travel, conducted pre-conference meeting with hotel staff, served as onsite contact for hotel staff and attendees•Prepared and managed 14 budgets, including the development of budget estimations, variance reports and time allocations•Determined marketing plan and wrote copy for electronic and print promotion

•Supported 11 awards and grants programs, advised applicants, resolved issues, and maintained records•Increased efficiency in grants review process by implementing first online grants management system•Coordinated meeting logistics for Scientific Advisory Council, Peer-Review, and Investigators’ Meetings; secured meeting space, finalized BEOs, organized volunteer travel, and handled reimbursements •Enhanced visibility of the preceptorship program by engaging local medical programs leading to a 47 percent increase in application submissions•Maintained department’s database, ran reports, and updated metrics

•Provided ongoing assistance in areas of community health, grant-making and education/awareness•Developed Think Pink a breast health worksite wellness program; including creation of implementation guide, educational materials, programmatic templates and marketing plan•Co-author of multiple grant requests for mission-related programming resulting in a total of $51,000 awarded•Served as a member on Grant Review Committee, scoring and providing critical feedback on 6 community grants requesting up to $150,000•Expanded service area from 10 to 13 counties, covering almost 50% of the state population (4.5 million people)•Developed, distributed and analyzed 100 pre-test/post-test survey utilizing IBM SPSS Statistics 20 software•Provided administrative oversight to Worship in Pink, implemented in 235 organizations, impacting 65,000 individuals•Helped transition organization from paper-based grant system to an electronic Grants eManagement System (GeMS); including provision of technical assistance to grantees and creation of training materials

•Contact liaison for communication and scheduling between Emory University, Grady Memorial Hospital and the Jane Fonda Center •Designed, developed, and implemented the use of interview and focus group protocols •Conducted, analyzed and interpreted 5 qualitative interviews and 2 qualitative focus groups•Input and analyzed 1,200 pre-test/post-test survey utilizing IBM SPSS Statistics 20 software•Composed final report and formal presentation with major findings and recommendations for stakeholders

•Formulated key informant interview protocol and rationale •Developed primary data collection survey including 22 questions and rationale for items•Analyzed and triangulated findings from a windshield survey, 6 key informant interviews and 50 surveys•Prepared final report and formal presentation with major findings and recommendations for stakeholders

•Applied to and was granted continuing education credit for the HMHB 2012 Annual Meeting from the Georgia Nurses Association and International Board of Lactation Consultant Examiners •Monitored new membership, tracked, and updated registration for annual meeting•Updated staff on event registration progress, publicized the event•Researched content and managed the administration of constant contact newsletters to database

•Organized and facilitated meetings with contact organization and group members•Applied theory, principles and techniques learned to design and produce a comprehensive sexual health education curriculum including 8 lesson plans, and teaching materials

•Delegate daily tasks and supervise 8 employees•Oversee inventory replenishment of 60 ice cream flavors, and a variety of food items•Deliver high quality service to 400 or more customers daily by responding effectively to customer needs •Open and close store; responsible for handling daily profits; research new menu ideas