I am a small business owner with a career as an esthetician in a medical spa. We offer many benefits, providing skin care treatments, including Microneedling, laser, peels and skin tightening treatments.A med-spa is a cross between a day spa and a medical clinic. While most of the treatments at our facilities are cosmetic, medical estheticians can provide specialized procedures. We are affiliated with medical practitioners and overseen by them.

◊ Create and manage operations, set budgets, annual financial goals, and analyzedfinancial information such as revenues, cash management and ensure it is in budget.◊ Coordinate all sales and promotion projects, develop and execute ideas for promotionalmarketing campaigns.◊ Responsible for all inventory on site such as stock availability, replenishment, andinventory auditing.◊ Ensure and provide customer satisfaction by conducting feedback forms about servicesand handling customer complaints.◊ Address company needs to generate revenue.◊ Implement planning, creation, distribution, management and control of all project andcommunication information.

◊ Investigate the organizations compliance with local, state and federal regulations.◊ Enhances the organization’s human resources by planning, implementing, and evaluatingemployee relations and human resources policies, programs, and practices.◊ Ensures planning, monitoring, and appraisal of employee work results by training managersto coach and discipline employees; scheduling management conferences with employees;hearing and resolving employee grievances; and counseling employees and supervisors.◊ Cultivates professional and technical knowledge by attending educational workshops,reviewing professional publications, establishing personal networks, and participating inprofessional societies.◊ Advances human resource staff job results by counseling and disciplining employees; andplanning, monitoring, and appraising job results.◊ Ensures planning, monitoring, and appraisal of employee work results by training managersto coach and discipline employees; scheduling management conferences with employees;hearing and resolving employee grievances; and counseling employees and supervisors.◊ Supports organization staff by establishing a recruiting, testing, and interviewing program;counseling managers on candidate selection; conducting and analyzing exit interviews; andrecommending changes.

◊ Create and implement promotions for product, services, student incentives, and staff incentives.Implement staff training for front desk, customer service, and sales. ◊ Set and measure retail and revenue sales goals.◊ Create training material for summit videos, articles, brochures and website. -Plan, create, revise, coordinate and publish all spa menus, marketing material, and client education tables. ◊ Review and approve pricing for products and services.◊ Inform and educate staff and students on new products and services. ◊ Teach and schedule guest speakers for business classes.◊ Supervise and oversee all spa operations◊ Ensure the achievement of sales goals, business objectives, and profitability.◊ Monitor payroll and expenditures to successfully achieve an aggressive spa profit plan.◊ Plan and coordinate spa promotions, events, and effective client loyalty programs tomaximize marketplace positioning.◊ Supervise all staff and student clientele

◊ Review employment requisitions.◊ Pre-Qualify and screen candidates for employment.◊ Reviews applications, work history, employee status ratings.◊ Conduct operational and administrative portions of hire process (update requisitions, enter and track background checks, conduct drug screens and health screens, maintain I9 compliance and E-Verify compliance, complete and review employment paperwork, and site specific requirements).◊ Coordinates and conducts re-deployment initiatives (exit interviews, meeting with ROF employees etc.)◊ Track and report data on staffing plan processes. ◊ Manage operations and staffing needs of the employment office.◊ Source, screen and prepare candidates for interviews with hiring managers.◊ Prepare job offers for candidates and compensation packages.◊ Coordinate with hiring managers to identify staffing needs.◊ Plan interviews and selection procedures, including screening calls, assessments andin-person interviews◊ Assess candidate information, including resumes and contact details, using our ApplicantTracking System and E-verify.

◊ Weekly communication email distributed to a circulation a fieldof more than 700k worldwide. Providing product application andsales tips for customers.◊ With over 2 years of marketing and communication experience, Ihave catapulted multiple projects working closely with FieldDevelopment and Category Manager to create extensive producttraining curriculum for customer base.◊ Approved all written and video forms of product launches beforeexecuting product launch.◊ Created a New Hire Orientation program for all new employees toensure they are receiving all relevant and current producttrainings.◊ Developed and produced all product application and sales training curriculum fordistributors and customers partnering with field development, video production, socialmedia and marketing teams.◊ Managed and created content for a weekly marketing and training newsletter distributedto more than 700K consumers worldwide.◊ Partnered with cross-functioning teams to bring new products successfully to marketapproving all content to ensure products are accurately presented and on brand.◊ Developed a new hire orientation program for all new employees ensuring each became a product and brand expert.