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Ashley Reid is a Senior IT Manager at Duke Energy at Duke Energy. She possess expertise in visio, sharepoint, project management, business analysis, process improvement and 9 more skills.
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Senior It Manager At Duke EnergyDuke Energy Oct 2016 - PresentManages ten employees and fourteen contractors. Owns IT support and customer relationship for both Physical and Cyber Security applications Conducts mid-year and annual performance appraisals. Maintains budget for own department and creates monthly forecasts. Pays invoices in a timely manner. Ensures IT Governance processes are followed at all times. Delivery manager for small to medium projects across portfolio.
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It Principal / Account ManagerDuke Energy Apr 2014 - Oct 2016Owned the IT customer relationship for Corporate Applications (Enterprise Protective Services, Support Services, Real Estate Services, Legal, Ethics and Compliance, and Audit). Provided a clear, positive and consistent IT experience to business customers. Worked with IT Delivery and IT Support managers to ensure successful project implementations and application support. Ensured IT Governance processes were followed at all times. Worked with business areas to understand IT needs and opportunities, resulting in yearly Business Technology Plan and Roadmap creation and subsequent business case submittals as part of yearly investment management process. Completed the yearly Application Portfolio Management (APM) process to evaluate business and technical application health to assist with strategic planning. Recognized opportunities to consolidate applications, further leverage existing applications, and introduce new technologies. Articulated the rationale behind decisions to demonstrate focus on enterprise value.
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It Manager IiDuke Energy Jul 2012 - Mar 2014Managed four employees and fourteen contractors, including Application Portfolio Managers and project development resources. Owned the IT customer relationship for Corporate Applications (Enterprise Protective Services, Support Services, Real Estate and Land Services, Legal, Ethics and Compliance, Audit and IT applications). Project sponsor for all related Corporate Application projects. Regularly helped troubleshoot project issues. Worked regularly with IT support manager to ensure project resource availability. Frequently on-boarded and off-boarded project resources. Conducted mid-year and annual performance appraisals. Assisted with management of the Accenture Corporate Applications contract. Maintained budget for own department and created monthly forecasts. Paid invoices in a timely manner. Ensured IT Governance processes were followed at all times. Participated in the yearly Investment Management process, including Business Technology Plan creation and subsequent business case submittals.
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It Manager IDuke Energy Jun 2009 - Jul 2012Managed a team of four employees and nine contractors supporting approximately thirty non-sourced Corporate Applications. Conducted mid-year and annual performance appraisals. Responsible for work statement management of the Column Managed Services model supporting the Piccaso suite of products. Assisted with management of the Accenture Corporate Applications contract. Maintained budget for two departments and the rollup for three departments and created monthly forecasts. Paid invoices in a timely manner. Served as Application Portfolio Manager (APM) for several Corporate Applications. Met with major clients quarterly to ensure customer satisfaction. Mentored junior Application Portfolio Consultant.
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It Project ManagerDuke Energy Apr 2005 - May 2009Member of Miscellaneous Corporate Applications Merger Integration project team, analyzing all Security, Compliance, Audit, Admin Services, Facilities, and Legal applications between Cinergy and Duke Energy in preparation for merger. Worked in conjunction with clients to determine future scalable software solutions post-merger. Led the first year of the Workforce Hub implementation project. Project managed several other small to medium sized projects to completion.
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Application Developer IiiDuke Energy May 1998 - Jul 2005Utilized life-cycle approach to develop applications using a variety of tools to support the Human Resource, Benefits, Payroll, Travel and Expense and Corporate Application departments. Analyzed, designed, constructed, and implemented new and modified batch and online programs. Led meetings during analysis and design phases to determine customer requirements. Coded, developed and executed unit test plans during construct phases. Created and executed implementation work plans. Led quarterly PeopleSoft Tax Update projects. Coordinated the Mainframe Periodic Maintenance Project for department. Supported over fifty diverse Lotus Notes databases. Chosen for special assignment on Sarbanes-Oxley audit team. Batch off-hours support team-lead.
Ashley Reid Skills
Ashley Reid Education Details
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University Of North Carolina At CharlotteConcentration In Management Information Systems -
University Of North Carolina At CharlotteHuman Resources Management
Frequently Asked Questions about Ashley Reid
What company does Ashley Reid work for?
Ashley Reid works for Duke Energy
What is Ashley Reid's role at the current company?
Ashley Reid's current role is Senior IT Manager at Duke Energy.
What is Ashley Reid's email address?
Ashley Reid's email address is ar****@****rgy.com
What is Ashley Reid's direct phone number?
Ashley Reid's direct phone number is +170438*****
What schools did Ashley Reid attend?
Ashley Reid attended University Of North Carolina At Charlotte, University Of North Carolina At Charlotte.
What are some of Ashley Reid's interests?
Ashley Reid has interest in Animal Welfare, Children, Arts And Culture.
What skills is Ashley Reid known for?
Ashley Reid has skills like Visio, Sharepoint, Project Management, Business Analysis, Process Improvement, Business Process Improvement, It Management, Program Management, Sdlc, Integration, Software Documentation, Disaster Recovery.
Who are Ashley Reid's colleagues?
Ashley Reid's colleagues are Jasmine Dejarnette, Josephine Murray, Geneva Young, Jim Heller, Lakshmi Kranthi B, Mia Mitchell, Megan Larson Comden, Mba.
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