Ashley Roca Email & Phone Number

Charlotte, NC, US

Bloomington, Illinois, US

• Continuously exceeded weekly and monthly sales targets by executing 45-55 calls a dayequaling 225-275 calls a week.o Roughly 30-40% of the average day cold and warm calling prospectivecustomers. Approximately 60-70% of.
• Built customer relationships by providing excellent customer service, remaining knowledgeableon the insurance services provided, and recommending multi-line policies to increase revenue,
• Responded to daily service inquiries regarding coverages, insurance eligibility, claimsubmissions and billing clarifications.
• Put together and bound multiple auto and homeowner policies.

Winter Park, Florida, US

• Delivered excellent customer service while providing a VIP guide experience for my guests throughout the Orlando theme parks.
• Created customized itineraries for my guests depending on their wants/needs, handled all reservations, and gave daily dining and show recommendations.
• Completed all guest requests, mended unexpected issues, and assisted with scheduling/transportation.

Seattle, Washington, US

• Accompanied groups, up to forty-four guests, on land tour itineraries of Alaska and the Yukon Territory by delivering excellent customer service, commentary, and logistical information.
• Handled all guest requests and unexpected issues, assisted with scheduling/transportation, and communicated with travel agents regarding tour schedules and accommodations.
• Provided a seamless operational experience by building team relationships with Driver Guides, Rail Guides, Guest Service Hosts and other company employees and vendors.
• Maintained and completed all paperwork associated with the tours, including daily reports, expense reports, property claims, medical or issue reports, etc.

Bloomington, Illinois, US

• Continuously exceeded weekly and monthly sales targets by executing 45-55 calls a dayequaling 225-275 calls a week.o Roughly 30-40% of the average day cold and warm calling prospectivecustomers. Approximately 60-70% of.
• Built customer relationships by providing excellent customer service, remaining knowledgeableon the insurance services provided, and recommending multi-line policies to increase revenue,
• Responded to daily service inquiries regarding coverages, insurance eligibility, claimsubmissions and billing clarifications.
• Put together and bound multiple auto and homeowner policies.

Roseland, New Jersey, US

• Executed cold calling tactics, business drops and gained referrals each day to bring in newclients. Worked with bankers and accountants to build mutually beneficial relationships.
• Built my client base by connecting their businesses with ADP products and services.o Specialized in Human Capital Management, HR BPO, Payroll and Tax Services, PEO, Retirement, Talent and HR Management, Tax and.
• Improved my clients’ businesses overall by optimizing their cash flow, managing their employees and reducing risk.