• Communication: Liaison with the borrower, loan officer, underwriter, realtor and loan processor. Effective communication with all throughout the loan process to closing table. • Client Research: Compiled and verified necessary documents to confirm loan qualification. • Legal Research: Validated lending guidelines to loan conditions before and after loan approval. • Data Verification: Confirmed accuracy of documents for risk assessment and review by underwriter.

• Communication: Liaison with borrower, loan processor, loan officer and realtor throughout loan process. Ordered appraisals and tracked execution. Responsible for Team RingCentral Line to address all borrower and realtor questions and concerns.• Client Research: Compiled necessary documents to confirm loan qualification.• Legal Research: Validated federal lending guidelines to loan conditions before and after approval.• Data Verification: Confirmed accuracy of loan documentation for risk assessment by underwriter. • Data Entry: Maintained realtor and client information in CRM for future marketing campaigns and material.

• Communication: Worked directly with client to gather all documentation necessary for loan approval. Requested title documents, appraisals, title and third-party items for each loan. Provided weekly updates to loan officer, realtors and title agents.• Client Research: Compiled necessary documents to confirm loan qualification.• Legal Research: Validated lending guidelines to loan conditions before and after loan approval.• Data Verification: Confirmed accuracy of documentation for risk assessment by underwriter.• Data Entry: Maintained realtor and client information in CRM for future marketing campaigns and material.• Special Event Coordination: Scheduled team events with realtors, title agents, insurance agents and builders

• Communication: Worked directly with borrower, loan officer and underwriter to gather all documentation necessary for loan approval. Requested and reviewed title documentation, appraisal and third-party items for each loan. Provided bi-weekly updates to loan officer and processing manager.• Client Research: Compiled necessary documents to confirm loan qualification.• Legal Research: Verified file specific guidelines directly with Fannie Mae, Freddie Mac and the VA.• Data Verification: Confirmed accuracy of documentation for risk assessment by underwriter.

• Communication: Demonstrated effective customer communication and service skills with borrowers, loan officers, realtors and title agents throughout the loan process. • Client Research: Compiled necessary documents to confirm loan qualification.• Legal Research: Validated lending guidelines to loan conditions before and after loan approval. • Data Verification: Confirmed accuracy of documentation for risk assessment by underwriter. Ensured compliance with company policies, underwriting guidelines and lending programs. Closed all types of loans: Conventional, FHA and VA. • Data Entry: Maintained realtor and client information in CRM for future marketing campaigns and material.

• Customer Relations: Assisted and advised customers on various apparel and sporting goods merchandise. Dealt with customer inquiries and complaints in a professional and effective manner.• Merchandising: Coordinated with management on displays and merchandise. In charge of opening apparel department which involved unloading merchandise for store to prepare for business day. Assisted with store closing at end of business day.