As I pursue the Google UX Design Professional Certificate, I’m diving deep into user research, wireframing, and prototyping to craft intuitive, human-centered digital experiences. My passion for UX stems from a desire to make technology accessible and enjoyable for all, and I’m excited to contribute to teams that share this vision.With a background in customer service and leadership, I’ve developed a strong ability to understand user pain points, empathize with diverse audiences, and solve problems in real time. My roles at Connexus Resource Group and L’Oreal Luxe sharpened my skills in analyzing feedback to enhance user satisfaction, while my experience as a team lead at Qdoba taught me the value of collaboration, communication, and creative problem-solving—all of which directly inform my approach to UX design.I’m excited to continue learning, growing, and connecting with professionals in the UX space. If you’re looking for a driven, empathetic designer who values teamwork and innovation, I’d love to connect and explore how we can create impactful, user-friendly designs together.