•Conducted fraud risk analyses on loan applications using advanced research tools and machine learning•Investigated and resolved cases of alleged fraud and identity theft.•Investigated and resolved cases of alleged elder financial abuse and acted as point of contact with various state APS (Adult Protective Services) departments throughout the United States.•Worked with business teams across the company within legally mandated time frames.•Compiled fraud examination investigation reports for senior management and executives.•Managed multiple on-going investigative case files for fraud department.•Completed OFAC/SDN Screening of on-boarded loan applicants.•Compiled Suspicious Transaction Memo filings alerting bank and credit union partners to potential criminal activity including fraud and money-laundering.

Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality.

•I was consistently in the top of the Key Performance Indicators in all aspects of sales and in the top in my district in sales performance• Ended 2015 as 2nd highest banker the district in lending, achieved several Quarterly Star ofExcellences in sales-which is only received by the top 10% in the company for their salesvolume, received a top in the region for customer service award.• Provide excellent customer service; make on-the-spot decisions, excellent math skills, wellorganized, and a high degree of accuracy.• Ability to work in a fast-paced environment and under pressure

Planned calendars that consisted of several actives for the members, worked to foster their self-esteem, and maintained a safe and positive environment.

Booked appointments, returned email and phone messages, performed general upkeep of the office and completed various projects for our department.