Ashley Royce Email and Phone Number

• The first point of contact for visitors, ensuring all Covid restrictions are being followed. Field incoming phone calls.• Plan meetings, lunches, office events, customer visits, and weekly breakfasts for the employees.• Maintain/ordered office, janitorial, and production supplies.• Organize fundraisers, team building, and holiday events.• Record data to generate reports for monthly utility usage for cost-saving and environmental impact.• Supervising Interns for the High School work development program and janitorial staff.• Manage all incoming and outgoing products via logistics vendors domestic and international.• Invoicing and accounts receivable.• Purchasing reconciliations for the office and production team.• Manage chart of accounts for both the production team and office.• Recruiting and phone screening potential candidates.• Onboarding new employees, background checks, and drug screening.• Training for benefit enrollment, safety, and purchasing cardholder reconciliation.• Payroll processing for hourly production staff and summer interns.• Ensuring accuracy in accounting and HR to ensure compliance.• Create and maintain relationships with vendors domestically and internationally.• Backup for the Director or Supply Chain to ensure invoicing and pricing is correct with all vendors.• Various misc. projects initiated and oversaw the installation of glass signage and flag poles for VPP Certification.• Notarize various documents for employees and management on a needed basis.• Member of the Environmental and Sustainability for Committee Cardinal IG. As well as, the Safety and First Responders team.• Became forklift certified to assist with after-hours deliveries.

• Provides support to the Strategic Management & Entrepreneurship and Information Decision Sciences department’s faculty for their teaching, research and service needs.• Assists faculty with special requests such as guest speakers, hotel, and transportation reservations for recruiting and department seminars. • Oversees and coordinates all aspects of events for both departments. (Department retreats, faculty meetings, retirement celebrations, seminars etc.) • Creating/ maintaining databases.• Creates training manuals for new applications and software used by office staff. • Assist faculty, staff, Ph.D. students, and student employees with Moodle, Canvas, PDF’s, scanning, and MS Office questions. • Back up creation and maintenance of department websites and individual faculty profiles.• Creation and editing or workbooks, charts and department statistics, etc.• Serves as both departments Recruitment Committee Coordinator. • Document creation: Creating documents in a variety of forms as needed by faculty; includes typing, editing, research and formatting.• Generating and processing orders for faculty, staff and Ph.D. students through internal financial system (PeopleSoft). • Developing basic technological solutions for projects and managing projects.• PowerPoint: creation and editing of presentations, slides, and handouts.• Responsible for supervising student workers. Delegating daily tasks/projects, creating their schedules and training on all office procedures. • Monitoring faculty spending accounts.• Schedules all travel and processes reimbursements for faculty, job candidates, and visiting speakers. • Coordinates all course materials needed by faculty and Ph.D. students.• Editing manuscripts and various research materials.

Provided general administrative support including composing and preparing correspondence, Proofreading for correct spelling grammar, punctuation, usage, and content. Responsible for organizing the intake of information from internal customers. Ensured deliverables met predefined criteria. Followed-up with key contacts regarding deliverables that fail to meet the qualification, including outsourced services such as Writers, SEO & PPC Consulting firms, and web developers.Collaborate with other departments to provide status updates and general knowledge sharing.

• Updated records by restructuring, organizing and converting files &spreadsheets for database management.• Reduced company fuel expenses and increased productivity, by creating amobile data system. This allowed for mapping, record keeping, and database access.• Managed website, social media, email, and associated digital marketing,increasing contacts, prospective clients and existing interests. • Secretarial duties supporting business administration.

• Assistant to two branch managers. Managed scheduling appointments, client follow-ups, travel arrangements and essential administrative needs. • Researched loan programs and federal regulation changes to designmarketing material, website content, and federal regulation study materials. This resulted in my creating customized brochures, webpages, and employee training sessions.• Self-taught web development and Google Adwords, for additional business marketing beyond existing responsibilities.• Created and launched Adword marketing campaigns and reformattedwebsite for recognition, this improved website traffic and online client applications by 30%.

-Processed loan origination applications using Calyx Point, created client files and reviewed client documents for accuracy, resulting in higher origination volumes.-Assisted the loan origination process by handling clerical needs, marketing materials, document editing and client contact. This allocated loan originators more time and higher productivity.-Researched fluctuating federal and state regulations, to adapt & develop office documents and create new licensing study materials, which insured office progression and regulation knowledge.-Managed company network email system, digitized office filing system, edited and created PowerPoint & Keynote presentations.