Wild and Free Virtually was created to help support small business owners achieve an improved work-life balance. Offering services ranging from one-time project help to ongoing operations management. Services such as email management, customer relations, data entry, appointment scheduling, community engagement, calendar management and so much more!

Management of the daily operations of an on site beauty team of 15 Hair and makeup artists. Promptly providing responses and quotes to all inquiries, booking weddings and events, scheduling, tracking balances & payments, organizing team trainings, and assist clients with any questions or concerns as they have,leading up to their big day!

I am currently an administrative assistant for A1 Precision Metal & Aerospace. I work directly with the owners to ensure office and shop needs are taken care of properly and efficiently. Because the company is a maker of aerospace parts, we are held to a very high standard of accuracy. Duties in the office and shop include, ordering of material, keeping track of current inventory, completing cost analysis twice a year, maintaining company website, returning job bids to potential customers, making and receiving phone calls with high quality customer service and professionalism, and packing/shipping parts.Over all, my employers, customers, and potential customers are served with excellent and personalized customer service while knowing that they’re able to trust that no matter what is needed, I am competent and able to get the job done.

Managed the office of a school of 500+ students and 25+employees. Duties included excellent customer service, implementation of procedures, organization of school calendar, maintained student files, bookkeeping, and worked closely with other departments and campuses.

Created and managed cases for victims of identity theft while ensuring that each individual had information that is needed to protect ones identity for further knowledge. Keeping contact with investigation teams with all lines of business as well as victim to manage the progress of each case.

Took incoming phone calls to discuss identity theft with concerned individuals.Completing a full relationship analysis across all lines of business to better understandif a case should be established. Management of the case to see that it is resolved andvictim is aware of progress and resolution. • -Instrumental in ensuring that victims have a clear picture of the entire situation,understand the expectations of the process, and have educational information to protectthemselves in the future.• -Peer guidance and coaching for an overall better team efficiency and quality scores.• -Worked within banking, government, and FSCS guidelines. • -Reviewed accounts for known fraud activity and fraud trends while working directlywith investigators to help stop fraud rings.

Assisted patients with basic and daily tasks while providing a safe, kind, and caringenvironment. Worked well with doctors, nurses, and other hospital personnel to monitor,obtain, and document regular vital statistics or any other tasks that needed completed.