Ashley Sarda Email & Phone Number

Remote

Remote

-Ensuring efficient and great customer service-Building customer relationships with daily call-taking and communication-Effective problem-solving during fast-paced and stressful busy seasons-Built a script library for my position and company to use for trainingAs the first to be hired in this role for Aspire, I immediately dived into creating a library of scripts. We use these scripts to this day and I even trained a new hire to begin taking on the same responsibilities and use our training content. No day is the same as we focus on both inbound and outbound calling to continuously keep our schedule full.

Remote

-Managed a book of business of over 60 small business owners and music/band directors-Management of various independent projects, including the usage of Wrike to coordinate-Created promotional videos and an extensive video tutorial library-Often created organized workflows and creative solutions-In the last few months, focused more on video editing including some part-time work for Plump Goose ProductionsI managed a book of business of over 60 clients, ensuring they were happy with their services and addressing their every need. While also wearing multiple hats on a team to support my coworkers and higherups. So multiple responsibilities and a heavy workload are something I am familiar and comfortable with! This included building up an extensive tutorial library, calendar management, daily email/Zoom support, creating organized workflows, and coming up with creative solutions. I love helping others and have gotten many of my clients to reach their goals and renew each year.During my last few months at Bandwindow, I focused on continuing to build their training library and promotional videos. Besides this, I also worked with Plump Goose Productions, transforming clips into 30-sec / 1-min comedic highlights for social media (TikTok, YouTube, etc). My first videos posted during my time here with Plump Goose Productions increased their viewage by 600%. This was a great side project while I completed my Udemy studies on video editing.

Miami/Fort Lauderdale Area

-Used the power of patience and critical thinking for my elementary studentsI took a creative and entertaining approach to make sure each student was learning and happy about it. It was an opportunity that allowed me to also learn new skills like being a problem solver and being organized.

Miami/Fort Lauderdale Area

-Calendar Management: organize the doctors' schedules in Google Calendar-Documentation creation: creating documents for use of the Office Manager-Supported the surgical coordinator and office manager with various administrative tasks/projects-Paperwork: writing surgical order forms-Excel Projects: create charts and other spreadsheets of informationMost of the time I worked on writing out surgical order forms but when I got to work on computers, this is where I shined. I created many documents and spreadsheets for the company and also did some data entry as well. As part of my responsibilities, I managed up to 6 of the doctor's calendars daily. Some of my best work also helped the company place in the top 100 of Urology World News. Originally volunteered here for two years before I was hired in August 2016 to continue another two years.

Minor, Social Media And E-Marketing

Bachelor'S In English, English Language And Literature/Letters

My education has helped me learn to become a more versatile person and writer. Always eager to learn more.

Associate'S Degree

Activities and Societies: Participated in Dual EnrollmentI was accepted into the SAS Program where I attended college while I finished my.