Ashley Schalow Email & Phone Number

Supported internal teams, digital Premier Play events, and top digital Magic: The Gathering players through game administration and multi-functional communication. Represented the voice of the customer in Wizards discussions while keeping the needs of the company in mind. Provided escalated customer service to both internal and external customers to reduce.

Seattle, Washington

Drove efficiency within Department by improving budget tracking involving data analytics, automatic GL checking, and shop / requested funds tracking. Evaluated all College events and productions, organized inventory and equipment, and produced detailed reports on inefficiencies. Generated solutions for any issues impacting equipment, software, staffing.

Seattle, Washington

In consecutive roles, enhanced update rate by overseeing Tessitura CRM upgrades and trained staff on newly implemented software and best practices. Collaborated with Production team on season calendars concerning Mainstage and ACTLab seasons. Supported multiple internal divisions when required.-Created and implemented a resource to reduce Ticket Office.

Seattle, Washington

-Build ticketing campaigns for Subscriptions, ACTPass Memberships, Single Tickets and all events with a ticket or reservation on the ACT Theatre calendar -Work closely with ACT’s web development company to ensure proper function of the campaigns and purchase paths online-Implement dynamic pricing and zone mapping for all campaigns-Build promotion codes.

Federal Way High School

-Oversee the growth and development of student athletes through the focus of fundamental skills and athletic health.-Responsible for team, transportation, and coaches during off-site outings.

Facilitated the execution of City-wide events across all stages of production by directing operations; managed facilities for third party rentals and events, and resolved guest and potential artist/event concerns. -Assisted in events ranging from dozens to tens of thousands of attendees, and acted as Event Lead for Auburn’s Veteran’s Day Luncheon (2012).

Operate stage equipment for the successful execution of staged events such as plays, concerts, and meetings.

-Operate and run all technical requirements for the Tillicum Village production "Dance on the Wind."-Maintain audio, visual, lighting, and stage dressings for performances.

-Manage shop finances including donations and production budgets.-Supervise and run Costume Shop while the Shop Manager is absent.-Schedule fittings with production participants and collaborative meetings with directors and choreographers.-Construct costumes for Theatrical and Dance productions.-Analyze scripts for costume requirements and compile costume.

Certificate, Non-Profit/Public/Organizational Management

Program covering the practical knowledge and skills needed to start and advance a non-profit organization. Specific emphasis in Management.

Bachelor Of Arts (B.A.), Theatre/Theater

Activities and Societies: Drama Club, Alpha Psi Omega-National Theatre Honor Society, Delta Chi Delta Sorority, Inter-Greek Council.

Master Of Liberal Arts, Extension Studies, Harvard University - Degree Candidate, Management

Courses including Organizational Behavior, Marketing Management, Principles of Fundraising, and Strategic Management