Ashley Semper Email & Phone Number

Fort Myers, Florida Area

• Manage staff schedules to maximize efficiency and effectiveness in office coverage and work flow• Understand various insurance products including HMO’s and PPO’s, Medicare and Medicaid• Maintain compliance with HIPAA regulations to ensure that patient records are accurate and complete and that patient confidentiality is strictly maintained• Release medical records in accordance with HIPAA regulations and 21st Century Oncology policy• Understand and assist with implementing all policies and procedures of 21st Century Oncology, including regulatory compliance• Act as a role model and lead by example• Attend mandatory company training sessions as required by state/federal law where applicable• Ascertain insurance information from patients prior to service• Contact insurance company, as needed, to verify patient coverage• Obtain authorization for procedures and services, as required• Communicate with physicians for peer to peer reviews with the insurance company to successfully get authorizations for treatment• Work closely with the Vice President of finance to review case for medical necessity

Cape Coral, Fl

• Executed account updates and noted account information in company data systems.• Managed all payments processing, invoicing and collections tasks.• Developed strong professional rapport with vendors and clients.• Processed invoice payments and recorded information in account database.• Handled past due accounts, including collections and status reports.• Created a highly organized filing system for account documents resulting in increased efficiency.

Ft. Stewart, Ga

• Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.• Monitored trends, tariffs, customs regulations and competitors' pricing structures on an ongoing basis.• Drafted budgets, monitored costs and reduced expenses by 15%.• Evaluated and reconfigured systems to support customer service and operational goals.• Coordinated training schedules and filed crucial administrative paperwork.