I lead initiatives and projects to drive the development and adoption of intelligent decision systems.

Supported strategy execution at a Fortune 500 client site by facilitating deployment in a rapid-development environment. - Provided requirements analysis and project management for multiple consumer-facing, responsive websites. - Responsible for stakeholder communications, timeline development, prioritization of competing deliverables and resource management.

Provided focused short-term business analysis services in support of new service deployment goals for a large content provider. ● Provided testing and feedback on new processes and tools. ● Responsible for pinpointing content provisioning issues and escalating remote site problems to service team.

Led the design, development and implementation efforts of a web-based database and analysis system using the Agile development approach. ● Managed a customer-facing website utilizing a mojoPortal content and user management system. ● Designed processes and workflows for data collection, research and reporting projects. ● Conducted data analysis and designed report frameworks. ● Developed and executed communication plans to reach and engage national and international stakeholders.

Cross Product Services Coordinator: Provided leadership for new/additional service offerings for clients resulting in an increase in revenue generation and future revenue opportunities. ● Successfully managed multiple content deployment projects across diverse platforms with varying technical requirements. ● Developed new processes and inter-organizational relationships to support increased customer requirements. ● Oversaw post-production editing projects; directed talent for post-production projects. ● Provided project management and direction for the development of a series of high-profile CocaCola advertisements to fulfill a sponsorship deal for a client; 100% of the creatives produced were approved by the client and CocaCola and applied to nationally viewed content. Traffic Coordinator: Coordinated content delivery for several clients including, but not limited to, BBC America, International Channel, ExerciseTV, and IFC. ● Converted incoming media data into XML and assisted in resolving delivery issues by troubleshooting errors in code (non-linear; on-demand). ● Tested and provided feedback on new tools and delivery management systems (non-linear; on-demand). ● Responsible for scheduling media, monitoring satellite feed delivery, and making emergency air decisions (linear; live broadcast).

Facilitated communication and action to ensure students had the resources they needed to be successful. ● Served in an ombuds role for middle and high school students and their families. ● Provided periodic researched reports for district administration focused on student experience.

● Responsible for resolving outstanding accounts with insurance providers. ● Provided day-to-day administrative support for practice operations including patient intake, medical records, and referrals management.