Developed evaluative system to establish uniformed museum metrics and standards. Served as a departmental conduit to improve museum culture and climate through organizational and systems change.

Developed and executed strategic plans to achieve sales target inclusive of industry-specific trends. Provided applicable professional development, performance management, and resources to sales team. Analyzed, prepared, and submitted plans, budget proposals, and fiscal reports to appropriate departments.

Under the leadership of the director of sales and in collaboration with the Sales team, analyzed and facilitated the annual distribution of Maryland State Department of Education funding. Managed the membership and box office departments and coordinated onboarding activities in conjunction with HR.

Designed programming for museum's youth advisory council to foster leadership skills through community empowerment and advocacy efforts.

Responsible for budget goals of over 100K each fiscal year. Generated new and innovative business opportunities through implementation of marketing and networking strategies.

Completed student assessments and develop appropriate treatment plan. Performed chart audits and manage progress notes. Facilitated preventative classroom and schoolwide presentations that promoted mental health and wellbeing for students, families, and educators.

Conducted initial assessments for recent program enrollees. Served as organization's outreach coordinator responsible for forging new alliances and sustaining current partnerships with mental health agencies and community organizations.

Served as an administrative assistant to the lead housing developer responsible for revitalization and empowerment of the Druid Heights community.

Collaborated with the policy and research team on developing legislation for the 2020 Maryland legislative session that sought to eliminate educational and employment barriers for low-wage workers and those impacted by the criminal justice system.