Ashley Solano, M. Ed Email & Phone Number

Columbus, Ohio, United States

Dayton, Oh, Us

• Provide support to over 50 clients, including employees and HR departments, acting as a primary point of contact for addressing customer service inquiries and facilitating smooth communication between clients and carriers• Developed and delivered a comprehensive training program on Spanish best practices for MB employees, which was uploaded into the SkyPrep Learning Management System, resulting in enhanced language translation practices among staff members• Facilitate document translation services for MB clients, ensuring accurate and culturally sensitive communication in Spanish to meet their needs effectively• Contribute actively as a member of the office Fun Committee, assisting with planning and execution of community-building events, including lunches and engagement activities, while also coordinating with carriers to enhance office experiences• Collaborate closely with Account Managers to design tailored Open Enrollment materials, encompassing live or virtual trainings and personalized benefit guides for diverse clients• Manage enrollment changes and policy installations with insurance carriers, leveraging advanced Microsoft Excel skills to ensure precision and efficiency in data management• Partner with Subject Matter Experts (SMEs) to develop engaging asynchronous training modules for departmental installations, utilizing Canva and Adobe to create visually compelling and engaging content• Maintain up-to-date client policies and HR contact information, generated monthly reports, and scheduled meetings efficiently through Salesforce, contributing to streamlined operations and improved client relationship management

Bellefontaine, Ohio, Us

• Designed gamified test prep activities and competitions in collaboration with other educators, utilizing game mechanics to engage students in learning and achieve desired learning outcomes while earning rewards and class points• Featured in Bellefontaine Examiner newspaper for designing a gamification project for 250 second and third graders to improve test scores and learning outcomes as they attempted to save a turkey from becoming Thanksgiving Dinner• Developed and adhered to yearly curriculum schedules and designed real-world projects that are relevant and engaging• Incorporated LMS platforms such as Google Classroom for facilitating learning activities, assessments, and virtual field trips

• Motivated 42 English Language Learning students through creating a caring and competitive academic environment• Differentiated instruction in English and Spanish using data-based small groups, games, and activity rotations• Integrated technology with Google Classroom, Freckle, Prodigy, Edulastic, and Plickers• Tracked behavior and communicated with families using ClassDojo

• Developed customized lesson plans tailored to meet the unique needs and abilities of a diverse classroom of 22 students, including those with Individualized Education Programs (IEPs), various learning styles, and gifted students• Designed a project-based learning unit focused on severe weather, spanning over 10 days. Integrated a captivating spy-themed story narrative and engaging STEM activities while aligning with the state science curriculum to foster student engagement and facilitate effective learning

• Facilitated daily routines, whole-group lessons, and small-group activities for a class of 22 first graders, adhering to a structured school schedule• Implemented various creative and interactive learning experiences to reinforce and review skills that students were currently learning. One notable example was organizing a Winter Olympics challenge that incorporated games and an awards ceremony, complete with the playing of the Honduran national anthem

Powell, Ohio, Us

Educated hundreds of people per day about exotic animals including kangaroos, giraffes, manatees, reptiles, and birds from Australia, North America, and Asia regions (Note: This was not a language interpreter position, although I did communicate with guests in Spanish)

Educated approximately 75 people daily regarding geological formations in a one-hour tour in America's Most Colorful Caverns

Master'S Degree, Curriculum And Instruction, Focus On Health Communications & Instructional Design

Bachelor Of Arts - Ba, Early Childhood Education And Teaching

Reading Endorsement, K-12